*READ THIS PLEASE* 500+ Customers banned and need fair judgement!

Discus and support *READ THIS PLEASE* 500+ Customers banned and need fair judgement! in XBoX on Consoles to solve the problem; So I will just say now I don't want to see the reply of "contact the enforcement team, or it's in the code of conduct," because the enforcement team... Discussion in 'XBoX on Consoles' started by CinemaToTheMax, Mar 9, 2017.

  1. *READ THIS PLEASE* 500+ Customers banned and need fair judgement!


    So I will just say now I don't want to see the reply of "contact the enforcement team, or it's in the code of conduct," because the enforcement team just suspends and ban's if there is one trivial thing, such as messages, gameplay, or bio's that have nothing
    that no one has done before. Accounts are being banned instead of 2, 7, 14-day suspensions. But that's for the people that have been permanently banned because they replied to a hate message or had some insulting words. In my case, I was banned for "This
    account was given permanent suspension in early September for attempting to distribute unauthorized modifications, cheating, and interacting with prohibited modified consoles." Now I can 100% ensure that I do not own a modified console known as an RGH/JTAG.
    My console is absolutely factory made and has not been modified from the day it was purchased. And the whole "attempting" part of the reply I received, was because I sent a message saying HOSTING MODDED LOBBIES YOU WILL GET 100+ ADVANCED supply drops, I was
    doing youtube at the time which was pranks on Xbox that was going to be my content but obviously that wasn't able to happen because of losing $537 on Xbox for a joke. My account had no affiliation of ever be on a modified console. Now for your so called Enforcement
    Team, Honestly whatever it is now, needs to be reformed, No more copy and paste bot replies, actual people putting in time to ensure what accounts should and shouldn't be suspended or banned. You have to understand when you're suspending or banning someone
    with a year worth of money spent on Xbox it's not the account, achievements, or in-game stats, it's the hard-earned money spent on a gaming console. You also have customer support team that is the complete opposite of customer support, the enforcement is so
    elusive and sketchy not even your technical support or customer support agents, or even the customers can contact them about the account. Last I have to is to say is I will be screenshotting this post in case it deleted or not answered for further cases. Also
    please stay updated on the voting section for banned Xbox accounts: Xbox Ideas, powered by UserVoice. Thank you for reading!

    :)
     
    CinemaToTheMax, Mar 9, 2017
    #1
  2. What games are you looking forward to this year?

    Gears of War Judgement day, GTA, Grid 2 and Rainbow 6. To be fair I think thats really it. I can't think of any more.
     
    Maccadooooooooo, Mar 9, 2017
    #2
  3. Dswagger83
    Dswagger83 Guest
    Xbox Live Gold 2 (months) for £2

    They need to fix this it isn't fair to the loyal customers to advertise such a deal but we can't get it.I was also unable to get this deal.
     
    Dswagger83, Mar 9, 2017
    #3
  4. *READ THIS PLEASE* 500+ Customers banned and need fair judgement!

    By the way, the Banned GamerTag is CinemaToDaMax if the Enforcement team decides to take a look at this post and not a bot. A P.S I have done the whole review case, and as usually it was upheld like every other case.
     
    CinemaToTheMax, Mar 9, 2017
    #4
  5. Daft Badger
    Daft Badger Guest
    The enforcement team do not use the forums.

    You can contact them by filing for a case review on the enforcement site
    https://enforcement.xbox.com/home


    If you have done that & the decision was upheld then there is nothing else you can do.

    Advertising modded lobbies is a violation of the ToU/CoC,doesn't matter if you meant it as a joke or not,it is something that is taken very seriously.

    Support are nothing whatsoever to do with xbox live enforcement so they can't help you.
     
    Daft Badger, Mar 9, 2017
    #5
  6. ngocphi
    ngocphi Guest
    it's not a bot reply they reply with the reason why you were suspended

    And yes advertising an moded lobby is a serious violation of the terms of use and fraud

    It doesn't matter if you meant it as a joke

    You

    should've thought about that the first time

    It is issued only as a final resort and for serious offences or egregious in which case you should've learner the first time

    You have to understand that own 99.9% of live doesn't have enforcment issues why can't you? It's not rocket science to follow plain English rules

    Don't curse, don't solicit for Services or don't harass or cheat

    Don't ask for account info etc

    Just be human
     
    ngocphi, Mar 12, 2017
    #6
  7. Buying back a perma banned troll account is not gonna happen. I believe MS and ET will keep there dignity even if they lost troll customers to protect our XBL community.
     
    ShockedSinger48, Oct 31, 2018
    #7
  8. ngocphi Win User

    *READ THIS PLEASE* 500+ Customers banned and need fair judgement!

    it's not a bot reply they reply with the reason why you were suspended

    And yes advertising an moded lobby is a serious violation of the terms of use and fraud

    It doesn't matter if you meant it as a joke

    You

    should've thought about that the first time

    It is issued only as a final resort and for serious offences or egregious in which case you should've learner the first time

    You have to understand that own 99.9% of live doesn't have enforcment issues why can't you? It's not rocket science to follow plain English rules

    Don't curse, don't solicit for Services or don't harass or cheat

    Don't ask for account info etc

    Just be human
  9. CinemaToTheMax Win User

    *READ THIS PLEASE* 500+ Customers banned and need fair judgement!

    By the way, the Banned GamerTag is CinemaToDaMax if the Enforcement team decides to take a look at this post and not a bot. A P.S I have done the whole review case, and as usually it was upheld like every other case.
  10. Daft Badger Win User

    *READ THIS PLEASE* 500+ Customers banned and need fair judgement!

    The enforcement team do not use the forums.

    You can contact them by filing for a case review on the enforcement site
    https://enforcement.xbox.com/home


    If you have done that & the decision was upheld then there is nothing else you can do.

    Advertising modded lobbies is a violation of the ToU/CoC,doesn't matter if you meant it as a joke or not,it is something that is taken very seriously.

    Support are nothing whatsoever to do with xbox live enforcement so they can't help you.
  11. ShockedSinger48 Win User

    *READ THIS PLEASE* 500+ Customers banned and need fair judgement!

    Buying back a perma banned troll account is not gonna happen. I believe MS and ET will keep there dignity even if they lost troll customers to protect our XBL community.
  12. Bluntman1138 Win User

    Banned- Not Fair

    [quote user="Jack Fuu"]

    4. get other boyfriend

    [/quote]

    I take it your reading comprehension isnt that good either. Also, a lawyer for a small claims case would cost more than a new Xbox.

    .

    To OP. It would be very hard to overturn the ban. You can try to appeal, by calling customer service, maybe they can do something, i HIGHLY doubt it though. Or maybe the enforcement team can do something. Just post in the console ban section of support boards.
    But if the person used your boyfriends account on your console, from your house, then it wont be unbaned. MAYBE, if that other person used another account, maybe then.
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*READ THIS PLEASE* 500+ Customers banned and need fair judgement!

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