(READ FOR MORE DETAILS) Extremely tied up Xbox Gamertags and Microsoft Accounts

CrowdingRex1590 · Nov 7, 2023

Account A is linked to Gamertag 1

Account B is linked to Gamertag 2

Account C has no gamertag, but I want to move Gamertag 2 to this one

I want to link Gamertag 1 with Account B, and Gamertag 2 with Account C.

Account A should be completely unrelated with either of these Gamertags.

I have all the necessary passwords and can access all three of these accounts. Can I contact support via an email? Apparently they can do this on their side.

I cannot find any solutions that do not involve deleting an account or loss of an account's data, extremely annoying and delicate.

Thanks.

:)

SwordofWhedon

nothing can be transferred between accounts

Mistress Sara

Hi there,

If the microsoft account the gamertag is tied to is still in use, then you will not be able to use it. Microsoft accounts are used for more than just Xbox.

VacantSouls

So I see that this is your situation right now:

Your Microsoft Account - tied to - Your nephews gamertag

Your nephews Microsoft account - tied to - nothing

Bogus Microsoft account - tied to - gamertag your nephew accidentally signed up for

And you're stuck trying to move your nephew's gamertag to his Microsoft account.

Are you getting this message? "Sorry, we can't change your Microsoft account right now."?

Assuming it's been over 30 days since any profile was downloaded and any gamertag transfer, I can only guess that currency might be an issue, because one of the requirements I've found is that to move a gamertag, you must use up all of the currency on that
account. So is there any unused currency left on your nephew's account?

AssertiveGrub90

It won't be lost but is tied to your own account. It's not possible to transfer achievements and progress to a different account. Your Xbox gamertag is tied to a Microsoft account and they can't be separated.

Rodrigo Oliver

Hi Adrian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please, can you give more details?

Are you trying to recover an old account or want to change your Gamertag?

If you are trying to change it, if a Gamertag is tied to an account, you can't claim it.

The new Gamertag system, however, allows you to have the same name, but it will add a suffix to it.

Source:

https://support.xbox.com/help/account-profile/profile/gamertag-update-faq

(READ FOR MORE DETAILS) Extremely tied up Xbox Gamertags and Microsoft Accounts