Re: Rewards App not working

PhilipPatino · Aug 17, 2022

I've had this problem several times, even going back and forth for weeks being told that I'm wrong. The rewards program and your "techs" still shorted me a week of rewards because of the same glitch.

:)

Kathy A.

Hello PhilipPatino,

We understand that you are trying to use Rewards app and is unable to because of the glitches you are experiencing. Please know that the team is aware of this issue and is currently working for a resolution.

Please check here for any update: Microsoft Rewards App [Known Issue] - Microsoft Community

Have a great day and stay safe!

Sincerely,

Xbox Forum Moderator

Microsoft Community

David Blankenship1

Rewards still not working for daily 50 pt achievement. Removed account and re-loaded it, deleted app and re-installed it, all the while fully shutting down Xbox multiple times. Sounds like an app or Xbox problem.

Thomas Dolbec

It will be Nice if they rebring the microsoft rewards app on the microsoft store xbox

I will go check if a repair Electronic Shop can re instal the microsoft rewards app

Zahir_Ramathula

Hello my name is zahir a independent advisor.

The following usually (it has always worked for me) gets the Rewards tab to re-appear in the app:

Change your mobile phone from Wi-Fi connection -> mobile data (or vice-versa).

Refresh the app by dragging down on it or simply close it and re-open it.

Your tab should re-appear. If it does then you can revert back to your normal connection method and the tab should still be there.

You can try to download the apps again on pc and mobile log in and check if it works.

Regards
Zahir

whiteknight4646

No all my Microsoft Rewards re working normally at the moment

Re: Rewards App not working