RE: Problem watching Amazon Instant Video through my XBOX 360

Discus and support RE: Problem watching Amazon Instant Video through my XBOX 360 in XBoX Games and Apps to solve the problem; Hi, I am in the UK using XBOX 360. Up until last night I was able to watch Amazon Instant Video on my Xbox 360 with no problems, now I get an error... Discussion in 'XBoX Games and Apps' started by CuddlyBrute5908, Sep 20, 2014.

  1. RE: Problem watching Amazon Instant Video through my XBOX 360


    Hi, I am in the UK using XBOX 360. Up until last night I was able to watch Amazon Instant Video on my Xbox 360 with no problems, now I get an error message saying there has been a problem and getting error code MP1033. Tried clearing the cache and
    re-downloading the amazon app already - that's about my limit as i'm not technical at all !! - any ideas?

    :)
     
    CuddlyBrute5908, Sep 20, 2014
    #1
  2. Sorry, Amazon Instant Video isn't available right now.

    Same issue, getting the following error when attempting to watch a video on Amazon Instant Video through my Xbox 360... Sorry, Amazon Instant Video isn't available right now. Please try again later. For more info, go to www.xbox.com/status. Error code: AP1001
     
    infinitemoebius, Sep 21, 2014
    #2
  3. Bazajaytee
    Bazajaytee Guest
    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
     
    Bazajaytee, Sep 21, 2014
    #3
  4. RE: Problem watching Amazon Instant Video through my XBOX 360

    Hey there, Cuddly! Sorry for the delayed response, but hopefully we can sort this out for you if you haven't already. RE: Problem watching Amazon Instant Video through my XBOX 360 :)

    I haven't seen this too much, so I'm going to see what I can do for you on here. I'm going to give you as much information as I could find, and then hopefully get you pointed in the right direction if that doesn't help.

    First, if you can, let's try bypassing your router and wire straight into your modem with an ethernet cable. This isn't necessary for everything, but I want to see if you continue to get the error message after that.

    The next thing we'll want to check out is your router itself. I'd like to make sure you have the information needed to have all the ports forwarded. Please check out our
    Networking Hardware Information forums to find your router information and for instructions on how to forward ports 3074, 80, 88, and 53.

    If you have done all of that, I suggest doing the following (I know you cleared cache, but try in these steps):

    1. Clear System Cache
    2. Restart console
    3. Download your profile

    If you need further support, I suggest you contact us via phone or chat for some possible more in depth troubleshooting. They may even be able to help you set up your port forwarding on your router. Additionally, if you have done everything possible to get
    this working and still can't get it to stop showing that error code, I suggest
    contacting Amazon
    to see if they have any further troubleshooting for this error code that we are not aware of.

    I hope this all gets you sorted out! Please feel free to post back up your results. RE: Problem watching Amazon Instant Video through my XBOX 360 :D
     
    Misses Quinzel, Sep 24, 2014
    #4
  5. Misses Quinzel Win User

    RE: Problem watching Amazon Instant Video through my XBOX 360

    Hey there, Cuddly! Sorry for the delayed response, but hopefully we can sort this out for you if you haven't already. :)

    I haven't seen this too much, so I'm going to see what I can do for you on here. I'm going to give you as much information as I could find, and then hopefully get you pointed in the right direction if that doesn't help.

    First, if you can, let's try bypassing your router and wire straight into your modem with an ethernet cable. This isn't necessary for everything, but I want to see if you continue to get the error message after that.

    The next thing we'll want to check out is your router itself. I'd like to make sure you have the information needed to have all the ports forwarded. Please check out our
    Networking Hardware Information forums to find your router information and for instructions on how to forward ports 3074, 80, 88, and 53.

    If you have done all of that, I suggest doing the following (I know you cleared cache, but try in these steps):

    1. Clear System Cache
    2. Restart console
    3. Download your profile

    If you need further support, I suggest you contact us via phone or chat for some possible more in depth troubleshooting. They may even be able to help you set up your port forwarding on your router. Additionally, if you have done everything possible to get
    this working and still can't get it to stop showing that error code, I suggest
    contacting Amazon
    to see if they have any further troubleshooting for this error code that we are not aware of.

    I hope this all gets you sorted out! Please feel free to post back up your results. :D
  6. infinitemoebius Win User

    Sorry, Amazon Instant Video isn't available right now.

    Same issue, getting the following error when attempting to watch a video on Amazon Instant Video through my Xbox 360... Sorry, Amazon Instant Video isn't available right now. Please try again later. For more info, go to www.xbox.com/status. Error code: AP1001
  7. XBF Diego M Win User

    amazon app

    Hey GAUV,

    I'll post the link again this way:
    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup


    "To watch Amazon Instant Video content on your console, you need:

    • To be signed into an Xbox Live
    • At least 75 megabytes (MB) of available storage space"

    "Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select
    Amazon."

    If you still can't see the app then I would recommend to
    clear the console system cache.
  8. webdevkit Win User

    Prime Video

    It appears that Amazon does have an app for the Xbox 360 according to the FAQs regarding this question.

    https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

    Install the Amazon Instant Video app

    1. From Xbox Home, go to Apps, and then select Browse Apps.
    2. Browse or search for Amazon.
    3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.
    To start Amazon Instant Video later, go to Video, My Video Apps, and then select Amazon.
  9. ntheone76 Win User

    amazon instant video app movies for adult

    i´m adult and my settings on amazon instant video are ok.

    on other devices i can watch this films without any problems with my amazon account.
Thema:

RE: Problem watching Amazon Instant Video through my XBOX 360

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