Re: My Elite Controller.

Hi InverseMist,

Thank you for letting us know that the controller is on its way to you and that there were no issues. We'll
be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Thank you

Are you using a regular controller or an Elite controller. You can have two different button mapping profiles on the elite and switch between them with the switch on the controller.

I don't think the triggers can be re-mapped because they are pressure sensitive.

I have the same issue:

* the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

* the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

The result is always the same:

* The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
* But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.

I disagree with this 100%. I have an Elite controller. I purchased it brand new. My gf and her 5 kids live with me so trust me it gets plenty of use. Even overuse and not once has anything gone wrong with the controller. No problems with the grips nor the
buttons. Did you buy yours second hand? Is it an authentic elite controller? I just bought a second controller so I don't have to re-sync the controller between consoles in the living room and my bedroom. I love the elite controller and it's the only one I use.

My two cents;

I don’t believe the intention is for the elite controller to be a replacement for keyboard and mouse and all you can use them for, its designed to be a pro gaming controller by allowing you to re arrange a controllers buttons from a standard controller to
suit your play style. It also has to work across both PC and Xbox.

I think being able to add additional buttons to the controller that are not available to other controller players would put those “non elite” players at a much greater disadvantage.