RE: Minecraft on Switch - Purchase dissapeared

Discus and support RE: Minecraft on Switch - Purchase dissapeared in XBoX Games and Apps to solve the problem; Hi, distressed and confused Dad here. I wanted to purchase a DLC for my son on Minecraft. I went on my son's profile which is linked to my Xbox... Discussion in 'XBoX Games and Apps' started by Ikari2001, Dec 23, 2021.

  1. Ikari2001
    Ikari2001 Guest

    RE: Minecraft on Switch - Purchase dissapeared


    Hi, distressed and confused Dad here.

    I wanted to purchase a DLC for my son on Minecraft. I went on my son's profile which is linked to my Xbox Profile on Minecraft, and tapped on the DLC I wanted. It took me to the Nintendo Switch Store to purchase Minecraft coins.

    I logged into the Nintendo store with my son's profile, and purchased some coins.

    They turned up on his Minecraft profile, and so I purchased the DLC he wanted.

    He needed to delete some worlds to allow the DLC to download. While doing this the game then requested to connect to the Xbox account on the aka.ms/remoteconnect.

    So I re-connected with my Xbox Profile. I went on the Minecraft marketplace and my remaining coins had disappeared and my purchase now said I had not downloaded it and would need coins again.

    I have logged out and logged back in, but they are still gone.

    Is there any way to recover these coins? or At least obtain a refund for the coins purchased?

    Will I need to contact the Nintendo Store for this?

    Please help me

    :)
     
    Ikari2001, Dec 23, 2021
    #1
  2. Francia J. Win User

    RE: Minecraft on Switch - Purchase dissapeared

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Thank you so much for the detailed information and in this case, it would be best to reach out to Mojang first in that way they can validate what happened and after that, they will check on who you will be needing to reach out to.

    Here you go: https://help.minecraft.net/hc/en-us/requests/new
  3. xCHEMISTx Win User

    Game breaking glitch ,Watch Dogs Xbox One, Progress lost, No weapons or hacks in weapons wheel

  4. XBF Brad A Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    Hello JuleN95 sorry the content is unable to be found at this time you can try this to see if it all show up.

    I own Minecraft: Nintendo Switch Edition and I’ve bought previous DLC. How do I get it to sync to Minecraft?

    1. Log into Minecraft: Nintendo Switch Edition on your Switch account. This will sync the latest purchases.
    2. Log into the Minecraft on your Switch and you’ll be automatically granted the entitlements for that DLC.
    Note For every purchase you make on the previous version, you must first log into
    Minecraft: Nintendo Switch Edition, exit, and then launch the new Bedrock version for purchases to sync. DLC purchased within
    Minecraft: Nintendo Switch Edition will only remain on your Nintendo Switch device and will not carried over into other devices.

    If still need further help you can visit this Minecraft for Nintendo Switch FAQ to get further information.

    Thanks
  5. Sodangidni Win User

    So I bought Minecraft dungeons ultimate dlc bundle on my pc but when I sign in to my Microsoft account on my switch my dlcs are not there.

    Hello, PUTMUFFIN5754. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    It is important to point out that when you make a purchase in the Microsoft Store, in the “compatible with” section, you can check the devices where you can access the content you purchased.

    The base game and DLCs that you purchased can be played only on PC because the Nintendo Switch has a separate marketplace, and it's required to re-purchase the Ultimate edition if you want to play that content on your switch.

    You can check that Minecraft Dungeons Ultimate edition has a separate edition for Nintendo Switch:

    https://www.minecraft.net/en-us/store/minecraft-dungeons-ultimate-dlc

    Please be aware, this happens with almost every game you want to play on a different platform, so it's not something exclusive to Microsoft.

    For example, if you purchase a game on Nintendo Switch, and this game is available on PC or Xbox, you need to re-purchase the game on every platform you want to access it.

    I know this is not the kind of answer you were expecting, but I hope it helps in some way.

    Regards,

    Arturo.
  6. REPULSIVE TACO Win User

    I Can't Post Replies Anymore. (Any suggestions?)

    i had the same problem i had to switch to chrome i was using the latest IE and everytime i clicked on reply it would just dissapear
Thema:

RE: Minecraft on Switch - Purchase dissapeared

Loading...
  1. RE: Minecraft on Switch - Purchase dissapeared - Similar Threads - Minecraft Switch Purchase

  2. My Minecraft Account has been hacked and hacker switched the email to ra*****@dentalmail.su

    in XBoX Accessibility
    My Minecraft Account has been hacked and hacker switched the email to ra*****@dentalmail.su: Hello! All of it happened 29.06.2025 and hacker took my Minecraft account. Here is the proof: https://ibb.co/7tK0Jtf5 My XBOX tag: GONDULF4478. Nickname in Minecraft: . Email Address and i used...
  3. Can't log into Minecraft on switch

    in XBoX Accessibility
    Can't log into Minecraft on switch: It logged me out of my Microsoft account on my switch, and when I tried to log back in I kept getting the drowned error message, and now when I'm in a stronger wifi connection it's still giving me...
  4. Minecraft purchase on the Nintendo Switch

    in XBoX Games and Apps
    Minecraft purchase on the Nintendo Switch: My daughter plays Minecraft on the Nintendo switch. She was not linked to a Microsoft account, only using my profile on the swicth. She has spent over $50 on minecoins for add on purchases. The...
  5. How do I switch ownership of/access to Minecraft from my account to my son's?

    in XBoX Accessibility
    How do I switch ownership of/access to Minecraft from my account to my son's?: I inadvertently purchased Minecraft for my son when I was logged in to his computer (i.e. I was logged in under my gmail and windows account). I want him to be able to access and play it on his...
  6. Minecraft Child Account Permissions not Working on Switch

    in XBoX Accessibility
    Minecraft Child Account Permissions not Working on Switch: My son has a Microsoft child account which he uses for Minecraft on Switch. I have set the family permissions correctly and he has previously been able to play the game with us. Recently, when...
  7. How can I switch the email linked to my microsoft/minecraft java account without changing...

    in XBoX Accessibility
    How can I switch the email linked to my microsoft/minecraft java account without changing...: Hello, I'm sure many other minecraft players have the issue of having their parents/father buying minecraft for them on their email because we didn't have an email of our own as a kid. I was...
  8. How Do I Get Minecraft On My Nintendo Switch If I Already Got The Game?

    in XBoX Games and Apps
    How Do I Get Minecraft On My Nintendo Switch If I Already Got The Game?: I Dont Know How To Really.. Download Minecraft On My Switch But I Already Bought The Game, Can Some Staff Please Fix My Issue.. I Dont Want To Spend 2500 Bucks In My Countries Currency To Buy It...
  9. Purchased Minecraft On Nintendo Switch, Unable To Download Minecraft Onto PC.

    in XBoX Games and Apps
    Purchased Minecraft On Nintendo Switch, Unable To Download Minecraft Onto PC.: I Recently Signed Onto Minecraft On The Nintendo Switch Using My Microsoft Account. However When Trying To Download Minecraft Onto My PC I Would Have To Buy It Again. How Can I Download It Onto My...
  10. Minecraft Nintendo Switch - Restoring Purchases

    in XBoX Games and Apps
    Minecraft Nintendo Switch - Restoring Purchases: I was signed out of my Microsoft account on my Nintendo Switch because of alleged "suspicious activity" and when I logged back in, all my purchases were gone! How do I fix this?...