Re: Microsoft Jigsaw Puzzle game on Windows 10

Discus and support Re: Microsoft Jigsaw Puzzle game on Windows 10 in XBoX Games and Apps to solve the problem; I HAD about 500,000 gold bars from playing Microsoft Jigsaw Puzzle. Now for some reason I have a MINUS -390,000 bars and can't buy any puzzles. I am... Discussion in 'XBoX Games and Apps' started by FantasticCarp07, Sep 26, 2017.

  1. FantasticCarp07
    FantasticCarp07 Guest

    Re: Microsoft Jigsaw Puzzle game on Windows 10


    I HAD about 500,000 gold bars from playing Microsoft Jigsaw Puzzle. Now for some reason I have a
    MINUS -390,000 bars and can't buy any puzzles.

    I am NOT a happy camper. Can someone please help?

    :)
     
    FantasticCarp07, Sep 26, 2017
    #1
  2. queencarlemagne
    queencarlemagne Guest
    Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

    About a week ago, Microsoft Jigsaw started crashing once I selected a puzzle to play. I have been playing the free version on my Windows 10 PC, and this happens for every type of puzzle (Classic Jigsaw, Jigsaw Jam, Daily Challenges)

    Here are the things that I've tried that have not worked:

    • Restarted my PC
    • Ensured my version of Windows 10 is updated
    • Ensured my version of Microsoft Jigsaw is updated
    • Reset game cache
    • Uninstalled and re-installed the game

    Is there anything else I can do? I really enjoyed the app...
     
    queencarlemagne, Sep 26, 2017
    #2
  3. SusanneHirt
    SusanneHirt Guest
    Getting "Choose another item - This in-app purchase is no longer available in Microsoft Mahjong" and can't log in

    Habe auch das Problem mit der App vom Jigsaw Puzzle alle anderen Spiele auf den PC von Microsoft laufen einwandfrei, vom 01,08-13,08 war alles ok. ab den 14,08,2016 nach windows 10 update hat das Problem begonnen, bitte um Hilfe das mein Puzzle Jigsaw wieder
    geht .

    Bedanke mich schon mal im Voraus
     
    SusanneHirt, Sep 26, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Re: Microsoft Jigsaw Puzzle game on Windows 10

    Hey there FantasticCarp07,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Sep 27, 2017
    #4
  5. Mister Mascot Win User

    Re: Microsoft Jigsaw Puzzle game on Windows 10

    Hey there FantasticCarp07,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. DominumStige Win User

    error code 303019

  7. Miss Bijoux Win User

    Microsoft Jigsaw Crashes when Opening Downloads

    Hey there!

    Sorry to hear about the issue. Let's have you try >>uninstalling<< Microsoft Jigsaw
    and then reinstalling it and seeing if you can access your new puzzles then.

    Keep us posted! :)
  8. SusanneHirt Win User

    Getting "Choose another item - This in-app purchase is no longer available in Microsoft Mahjong" and can't log in

    Habe auch das Problem mit der App vom Jigsaw Puzzle alle anderen Spiele auf den PC von Microsoft laufen einwandfrei, vom 01,08-13,08 war alles ok. ab den 14,08,2016 nach windows 10 update hat das Problem begonnen, bitte um Hilfe das mein Puzzle Jigsaw wieder
    geht .

    Bedanke mich schon mal im Voraus
  9. Miss Bijoux Win User

    New puzzles "paid" for (gold taken) will NOT download. Just spins for days...

    Hey there -

    Sorry to hear about the issue. Have you tried restarting your PC to see if that helps? You can also try

    reinstalling     Microsoft Jigsaw and see if you're able to download your puzzles then.

    Keep us posted. :)
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Re: Microsoft Jigsaw Puzzle game on Windows 10

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