RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

Discus and support RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ... in XBoX Sales and Promo to solve the problem; Could you guys give me the answer? 67f4c4ac-7c81-4992-b8bb-91e46ba44a9d Discussion in 'XBoX Sales and Promo' started by LUJX, Apr 29, 2016.

  1. LUJX
    LUJX Guest

    RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...


    Could you guys give me the answer?

    :)
     
  2. Resident Evil 1-4 Games For 360??

    Capcom should realease Resident Evil 1 (director's cut), RE 2 & RE 3 as a collection for the XBox 360. How isit

    DMC got a collection but not Resident Evil??
     
    Foo Fighter 06, Apr 29, 2016
    #2
  3. Resident Evil 7 PC

    I Pre-Ordered Resident Evil 7 and when I attempt to access the bonus content through Microsoft store where it shows I own the pre ordered content it just says unavailable once I get to the survival kit page.
     
    LandmarkNormal5, Apr 29, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

    Hey there,

    Where did you purchased these games? If you purchased through the Microsoft Store, I recommend reaching out to

    Microsoft Store Support
    for further assistance.
     
    Mister Beep, Apr 29, 2016
    #4
  5. LUJX
    LUJX Guest
    Yes,I ordered from your official online Microsoft Store. But now I am inconvinient to make a phone call to 1800 official hotlines,and your forums staffs told me to post the issue here for further solutions.
     
  6. Smwutches
    Smwutches Guest
    Since that is a microsoftstore.com offer, you will have to contact their support for assistance. Xbox support is separate from them and cannot assist with their offers.
     
    Smwutches, Apr 29, 2016
    #6
  7. LUJX
    LUJX Guest
    Only way is to make a call for help. Is that you wanna say?
     
  8. Smwutches
    Smwutches Guest

    RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

    There should be an option to chat on their site too, but if not, you will have to call their support.
     
    Smwutches, Apr 29, 2016
    #8
  9. LUJX
    LUJX Guest
    Of course I have already chat with them,and they suggest me post the issue here.
     
  10. LUJX
    LUJX Guest
    They told me your forums guys have soloved this problem before,so please help me out.
     
  11. Smwutches
    Smwutches Guest
    If you chatted with Xbox support that would be different. You have to speak to customer support for microsoftstore.com.
     
    Smwutches, Apr 29, 2016
    #11
  12. LUJX
    LUJX Guest
    Yes,I have tried. They guided me here, and you have the right to work this out.
     
  13. Smwutches
    Smwutches Guest

    RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

    Forum support does not have access to that promotion since it is not run from Xbox. It is run by the Microosft Store. Their support are the only ones who can help you with that offer.
     
    Smwutches, Apr 29, 2016
    #13
  14. LUJX
    LUJX Guest
    Just call +852-30714868 ??
     
  15. Smwutches
    Smwutches Guest
    If that's the support number for microsoftstore.com in your region, then yes.
     
    Smwutches, Apr 29, 2016
    #15
Thema:

RE: I pre-ordered 3 Resident-Evil:Origin collections,but I didnt recieve the extra bonus,10$ ...

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