RE: Holiday 2016 preorder rebate - Battlefield 1 $10US

Hey there iEP1CF41L.

For assistance with Rewards questions, please make sure to head over to the
Rewards forums. Because this offer is quite old we aren't able to speculate on what the Rewards team can do.

Call of Duty would have counted towards your Games on Demand punchcard as long as it was a preorder. You would need to purchase 2 other games in order to complete that offer and receive the credits.

There have not been any offers Battlefield or Batman in the past couple of weeks. If you qualify for VIP rebates, they would be part of your rebate for October (if Battlefield was a preorder it would not count). Rebates are calculated after the end of the
month and given by the 15th of the next month.

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

Currently the only offer for preordering games digitally is the Games on Demand punchcard. Battlefield and FIFA are not eligible for that offer. If you preordered them in September, they would have counted towards your VIP rebate (if you qualify) since there
was special offer that month, or Battlefield would have qualified for the Battlefield offer running at the beginning of that month.

The other offer for pre-ordering games is only valid on physical discs pre-ordered from microsoftstore.com.

so you no longer get points for every purchase unless your vip or doing a punchcard like you use to???

Call of Duty would have counted towards your Games on Demand punchcard as long as it was a preorder. You would need to purchase 2 other games in order to complete that offer and receive the credits.

There have not been any offers Battlefield or Batman in the past couple of weeks. If you qualify for VIP rebates, they would be part of your rebate for October (if Battlefield was a preorder it would not count). Rebates are calculated after the end of the
month and given by the 15th of the next month.

my vip rank is actually one star... and no points are posting... not even survey points

so you no longer get points for every purchase unless your vip or doing a punchcard like you use to???

Call of Duty would have counted towards your Games on Demand punchcard as long as it was a preorder. You would need to purchase 2 other games in order to complete that offer and receive the credits.

There have not been any offers Battlefield or Batman in the past couple of weeks. If you qualify for VIP rebates, they would be part of your rebate for October (if Battlefield was a preorder it would not count). Rebates are calculated after the end of the
month and given by the 15th of the next month.