RE: 0x80190194 trying to download a movie from XBOX video

I'm getting the same error code (0x80190194) while trying to download episodes of "Rabbids Invasion". The first episode downloaded fine, but I get the code for the rest of them. I also get the error code 0xc33307d8 while trying to download "A Clockwork Orange",
even though I've never downloaded it onto any other device.

:)

 

0x80190194 trying to download a movie from XBOX video

Tried clearing internet cache, reinstalling video app. Tried on 3 different win8 machines - surface, win 8 pro on laptop and desktop. A lot of the time was spent with the support trying to search various knowledge bases.

Tried different networks and restarting router. Tried Xbox on wireless and Ethernet. Nothing works. Weird that I can stream it but not download. Really seems an issue with the movie itself.

 

0x80190194 trying to download a movie from XBOX video

Hi there! Sorry to hear about that! Can you let us know what you've tried with phone support? My first instinct is to try troubleshooting the connection. (Restart the home network, try a different network if possible. But I don't want to retrace old ground.
We can also look at account specific issues, such as making sure there is no contact/billing info out of date on your account.

 

Hello, can you let us know the following information?

Country:

Device being used (Xbox 360, Phone, PC, etc):

HD or SD:

Which Season:

Which episode(s):

 

I have the same Problem - 0xc33307d8

USA

PC

HD and SD

A Fairly Odd Movie: Grow Up, Timmy Turner

Arthur 1, 2 , 3

Alvin and the Chipmunks

The Legend of Korra Season 1

Tokyo Majin Season 1

 

I'm having the exact same issue but with various other movies and TV shows.

Country: United States

Device being used (Xbox 360, Phone, PC, etc): PC with Windows 8.1

HD or SD: Both (and some downloads will only let me download them in SD when I bought them in HD) Like Alien, Alien directors cut, Alien 3, and Alien Ressurection

Which Season: So far all of Naruto, and some seasons of Naruto Shippudden Uncut, Season 1 of South Park, Strangely only episode 1 of Season 4 of the Big Bang Theory. And I'm sure there are countless more for the other shows I have, I've yet to try to download
a lot of my TV shows yet. I'll update the TV shows once I've combed through it more thoroughly.

Movies That Won't Download with Error Code (all are listed as SD even though I bought them in HD): 2012, Alien 3 , Alien Resurrection, Austin Powers International Man of Mystery , Austin Powers The Spy Who Shagged Me , Austin Powers Goldmember , Big Trouble
in Little China , Blind Side, Brothers , Braveheart , Crank 2 , Dante's Inferno, Daybreakers , Event Horizon , The Expendables , From Paris With Love, The Mist , Ninja Assassin , Resident Evil, Resident Evil Apocalypse, Resident Evil Afterlife,Restrepo, Sherlock
Holmes, Shrek Forever After, The Social Network, Where The Wild Things Are, The Wolfman, World's Greatest Dad.

Movies I Bought In HD But Only Download In SD: Alien, Alien Director's Cut, but I did buy them in HD and it only shows them in SD), Baby Mama, Babylon AD, Back to the Future Part 1,2 and 3, Bedazzled, The Book of Eli, The Box, Couples Retreat, Horton Hears
a Who!, Edward Scissorhands, The Fourth Kind, Free Willy 2, The Godfather 1-3, How To train Your Dragon, The Informant, The Invention of Lying, Land of the Lost, Mortal Kombat Annihilation, The Tooth Fairy, A Very Harold and Kumar Christmas.

It's worth noting that many of these films and shows I had purchased when using the Zune Software, If I've downloaded any of these before it was only one time and on another PC using windows vista, I'm pretty sure I haven't used up my downloads for these
films and episodes though. South Park however was purchased quite recently on the Xbox One. I can stream all of these by the way, except for South Park Season 1. But I would like to download the content so i can view it offline.