Razor Turret keyboard and mouse

are you by chance using a razor mouse or keyboard, if so stop the razor software running, if not then not a clue

My keyboard isn’t razor my mouse is

I bought a Akko keyboard and a razor mouse. The keyboard connects to my Xbox but doesn’t work but my mouse works fine.

hello fellow gamer have you downloaded the razer keyboard setup app from the Microsoft store for the keyboard?

Unfortunately, there are no offical Xbox One mice that can directly connect to the Xbox One without a reciever.

Even the
Razer Turret keyboard and mouse combo that's specifically made for the Xbox One has their own receiver dongle.

So to answer your question: You don't/can't use a wireless mouse on the Xbox One without a receiver.

Correct, I am using a Logitech wireless mouse and keyboard with a dongle, there is no other way to connect a mouse wirelessly.

here is some game list supported keyboard and mouse on xbox.

https://www.razer.com/gaming-keyboards-keypads/razer-turret-for-xbox-one/supported-games