razer turret xbox or nexus key no longer working

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Hi Ian!

Friend, some users reported this error in the last few days and it was solved by this process here:

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

If your platform is xbox one and later:

And if it's PC, checking for windows updates solved it.

I remain at your disposal for any queries.

It could actually be something of the accessory.

Anyway, perform these processes that I sent above, if it is a system bug, it will be eliminated

hi

thank you for replying, I did get it to work by plugging it into the console directly, but now the button does not light up, I have submitted a ticket to razer for that

Hi InsaneGolfNut,

Thanks for your post! You may want to check with Razer's support site:
Razer Turret for Xbox One - Official Razer Support for information on how to configure and troubleshoot Dynamic Lighting for your Razer Turret.

I hope this helps.

Just to be clear, I do not have the Xbox razer turret or any experience with it.

Did you leave both options for wired and wireless on during all of your trouble shooting? You may have to turn off the wired option since you are using it wirelessly by the sounds of it.

The other thing is that I know that my Logitech racing wheel can be a bit iffy when it comes to getting it to work correctly, I have to connect it a certain way and launch things in a certain way to get it up and running smoothly, it could be a similar case
here, take note of what peripharals you have turned on (controllers, Xbox razer turret, etc) and which you use to launch the games.

Try having the razer turret unplugged from the xbox, then turn the Xbox on with a controller, wait until it has booted up, connected to Xbox Live and everything. then turn the controller off, connect the razer turret and then launch the game with that (If
possible)

If that doesn't work or isn't possible, use the controller to launch the game, then turn the controller off, and connect the razer turret.