Razer Thresher Ultimate Headset - Sound issue on XBox Series X

Good days Ive been around the block when it comes to headsets and the Razer thresher for XBOX is just amazing

Hi LabererFaun116. My name is Kyle and I'm an independent advisor.

This forum only provides technical support for Xbox devices and services. Issues with 3rd party accessories are best addressed the manufacturer. You should contact Razer regarding this, that way the correct support can help you: https://www.razer.com/contact-us

Thanks,
Kyle

I have 2 pairs of Razer thresher 7.1 headsets they have a convenient stand and amazing Dolby surround sound I can walk around my whole house even upstairs without a controller and have it stay connected to keep talking in Xbox live parties 10 out of 10
would recommend

SteelSeries Support - "The USB wireless transmitter will not be used at all on Xbox since it is not compatible.This is unfortunately due to limitations of the Xbox One and using USB for chat."

- So this means that SteelSeries didn't make their USB transmitter compatible with Xbox

"This has been a major disappointment to learn that the support is lacking in this area (wireless headset compatibility)"

- Hmm...Astro, Plantronics, Razer and Turtlebeach are just some of the manufacturers who seem to have managed figure out how to make their USB wireless design and headsets functional with the Xbox One.

- Is this really and Xbox issue or a headset manufacturer issue?

- Wireless headsets that Are compatible with the Xbox One

https://www.astrogaming.com/headsets/3AS10-XOU9Y-600.html#start=1

https://www.plantronics.com/us/en/product/rig-800lx

https://www.astrogaming.com/headsets/A50-GEN3-XB1.html

https://www.microsoft.com/en-us/store/d/Turtle-Beach-Elite-800X-Gaming-Headset/8PCRSCHH4P40

https://www.astrogaming.com/headsets/A20-XB1.html?psids=A20-XB1-COD-SILVER

https://www.astrogaming.com/headsets/A20-XB1.html?psids=A20-XB1-GREEN-STANDARD

https://www.razerzone.com/gaming-audio/razer-thresher-for-xbox-one

https://www.razerzone.com/gaming-audio/razer-thresher-ultimate-for-xbox-one

https://shop.turtlebeach.com/us/stealth-600-xbox-one

https://shop.turtlebeach.com/us/stealth-headsets/stealth-700-xbox-one

Hi J6Broadway25,

I had the same problem and i believe i found the cause. I have a Razer Thresher Ultimate headset that has a base station the plugs in to the optical out and usb on the console. If i leave my base station on with my wireless headset
off, my console will randomly turn on. If i turn off my base station, my console stays off.

I don't know if the issue is related to how wireless headsets pair with the xbox or not but i haven't had an issue since i started turning off my base station when i am done gaming.

Hopefully this helps,

Karen