Razer Kiyo not working on my Xbox One S.

Slashton · Feb 25, 2021

I have a Razer Kiyo which is in full working order when used with a PC. However, when I plug it into any of the USB ports on the Xbox and select the Twitch app there is no response from the device whatsoever. I have googled it and apparently it should work perfectly fine. I could not find any information saying that it is not compatible - all the info I could find says that it is?

:)

iTsFx

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

The Razer Kiyo Pro is compatible with Xbox Series S, but you need to connect it to the console through a USB 3.0 port using a USB Type-C to Type-A cable. You can then access the camera through the settings on your Xbox Series S.

If you're still having issues with the camera not working after connecting it, make sure the camera is selected as the default camera in the console's settings. If that doesn't work, try disconnecting and reconnecting the camera or restarting the console.

Also, make sure you have the latest firmware and drivers installed for the Razer Kiyo Pro. You can download them from the Razer website.

MissGrumpGills

hey did you find a solution to this problem? if so what is cause I am having the same issues and nothing is working.

Slashton

Hey, this sounds so silly but mine wasn't working because you actually have to load up a game for the camera to turn on 🤣 I dunno if you tried this or not you probably did 🤣

Geth

The LogiTech C922 and Razer Kiyo are both good choices and won't cost you a whole lot.

Anirban Sarkar1

Hi Mark,

I'm Anirban and I'll be happy to help you.

I believe the camera is not supporting Xbox series x. These are the recommended camera for Xbox series X:

Microsoft LifeCam Studio
Microsoft LifeCam HD-3000
Logitech C922 Pro Stream Webcam
Logitech C930e Webcam

Also try this process and see if it helps, connect it to the console through a USB 3.0 port using a USB Type-C to Type-A cable.
If you're still having issues with the camera not working after connecting it, make sure the camera is selected as the default camera in the console's settings. If that doesn't work, try disconnecting and reconnecting the camera or restarting the console.

Also, make sure you have the latest firmware and drivers installed for the Razer Kiyo Pro. You can download them from the Razer website.

Try these steps too:

1. Plug your USB webcam into your Xbox. and Allow your camera to be used for live streaming if you haven’t already:
2. Press the Xbox button to open the guide, go to System & profile > Settings > Account > Privacy & online safety > Xbox privacy > 3. View details & customize > Communication & multiplayer and make sure you can use video for communications.
4. In the guide, go to Capture & share > Live streaming > Camera options and check that your camera is set to On.
Open a live streaming provider app and follow the instructions for streaming.

Source: https://support.xbox.com/en-US/help/friends-social-activity/live-streaming/stream-with-webcam

https://answers.microsoft.com/en/xb...-with-my/eb87375d-8801-4176-b494-5e372180e659

Kind regards

Razer Kiyo not working on my Xbox One S.