Razer Kaira Pro Wireless Headset Audio Issues [Xbox Series S]

I have a set of Razer Kaira Pro Wireless Headsets that works just fine in terms of mic quality

It' not the headset per se but Microsoft's Xbox Wireless technology. I've had the same issue (pulse-like heavy distortion coming and going) since the first day I've started using this wireless protocol a year ago with a Stealth 700x and my Xbox One X. It persisted across the Xbox Wireless Headset (returned) on One X and Windows 10 using the Xbox Wireless Adapter, and later the Razer Kaira Pro. A month ago, a third device got added － Xbox Series X, et voil here is the same old issue again using Stealth 700X and Kaira Pro.

After all I went through, I believe there's only one fix: avoid Xbox Wireless Protocol at all cost.

Now unfortunately, there doesn't seem to be a wireless headset on the market that sounds good, has a decent mic and connects to Xbox and Windows using it's own proprietary protocol (not Xbox Wireless) while being able to add Bluetooth voice and audio to the mix.

Hello PleasantCarnage! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

We can try many procedures in the attempt of fixing the issue with your headset's sound. First, let's start with the basics. Follow these steps:

1. With the console on, press and hold the Xbox button on the console itself until it shuts off.

2. Unplug it from the wall for 30 seconds.

3. Connect it to wall again.

4. Turn it on.

5. Check if the issue has been resolved.

If this does not fix the issue, try to Pair your headset with the console again, and then Restart the console through the usual method (holding the Xbox button on the controller). Check if it has the audio issues again.

If that does not fix the issue, let's try to perform a factory reset while keeping games & apps installed. Make sure that you know the login credentials to all Xbox Live profiles currently signed in on your console, because they will be removed (including any games/subscription sharing with Home Xbox switches). Follow these steps:

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > System > Console info.

3. Select Reset console.

4. On the Reset your console? screen, select Reset and keep my games & apps.

5. After you select one of the options, your Xbox console will begin the process of erasing the selected content and resetting itself to the default settings.

Is there any solution to this until today? I‘ve got the same problem and got my razer kaira pro replaced, also checked with different controllers (x one s and x series x controller) and the problem still exists. The headsets packaging says „designed for xbox series x“ so I wouldn‘t expect these kind of problems. Any help is still appreciated.

I wanna know if I have to use an Xbox adapter to connect things like a razer kaiira or Xbox controller. because windows 11 has lots of Bluetooth issues and using headphones on Bluetooth has its own share of problems, like joining a discord using razer Kaira pro(Bluetooth) just lowers the audio quality by as switching to handsfree mode or smtg like that