Razer Kaira Pro Headset volume greyed out. Using On Series X.

Is there any solution to this until today? I‘ve got the same problem and got my razer kaira pro replaced, also checked with different controllers (x one s and x series x controller) and the problem still exists. The headsets packaging says „designed for xbox series x“ so I wouldn‘t expect these kind of problems. Any help is still appreciated.

I have a set of Razer Kaira Pro Wireless Headsets that works just fine in terms of mic quality

It' not the headset per se but Microsoft's Xbox Wireless technology. I've had the same issue (pulse-like heavy distortion coming and going) since the first day I've started using this wireless protocol a year ago with a Stealth 700x and my Xbox One X. It persisted across the Xbox Wireless Headset (returned) on One X and Windows 10 using the Xbox Wireless Adapter, and later the Razer Kaira Pro. A month ago, a third device got added － Xbox Series X, et voil here is the same old issue again using Stealth 700X and Kaira Pro.

After all I went through, I believe there's only one fix: avoid Xbox Wireless Protocol at all cost.

Now unfortunately, there doesn't seem to be a wireless headset on the market that sounds good, has a decent mic and connects to Xbox and Windows using it's own proprietary protocol (not Xbox Wireless) while being able to add Bluetooth voice and audio to the mix.

Soooo it's still not fixed, will it ever be? Thinking of maybe getting the Razer Kaira Pro as a replacement... I really wanted this be headset to work, it's a shame.

time to drop these pieces of **** at a yard sale app😡

Me too. I tried X Box headset and Kaira Pro. Same problem. I am beginning to think my XBox is defective.