RAZER ELECTRA V2 IS NOT WORKING ON XBOX ONE

Hi there,

Unfortunately, your headsets are not compatible with Xbox, according to the info in this link.

Razer Electra V2 USB Support

Game or app audio becomes inaudible during voice chat

If your active game or app becomes quiet or inaudible when you're using Kinect in party chat or on a Skype call, your Chat mixer may be set to focus only on the conversation. To adjust the level of sound while communicating, adjust
the Chat mixer settings:

1. Press the Xbox button to open the guide, then select System > Settings.
2. Select Display & sound > Volume.
3. Select Chat mixer, the choose one of the options.

Find more information on the official website at the link with the guide:

https://support.xbox.com/en-US/xbox-one/console/troubleshoot-xbox-one-party-audio

That's odd, for some reason your PC is not recognizing the mic on the headset.

You know I do have a Razer too, but mine is the Electra v2, there's a switch on mine that turns off the mic, doesn't your have the same switch perhaps?

Ok, so it was my razer tartarus v2 that was causing the controller to not be recognized properly.

Hello Dark zombie,

Thank you for posting here on the Xbox forums. The Xbox one doesn't support mics that do not connect via 3.5mm plugs. Did the headset come with any extra accessories or adapters? I was able to find a razer kraken headset online that comes with the adapter,
but it may not be the exact same model you have.

For more information on setting up stereo headsets on Xbox one, check out this link :

Set up and troubleshoot your Xbox One Stereo Headset

This link goes over the steps for the Xbox one official headset. When it comes to third party headsets, you may have better luck going to the manufacturer for support.

Hope this helps!