rastrear aparelho [Translation-track device]

You contact t the police and if they do the correct proccess thwy can contact support for the correct info and if the xbox connects to live

Hi joao gabrielrc,

Thank you for posting on the Xbox forums. Unfortunately there is no way to track a stolen console. You will need to change the password to your Microsoft Account, report the stolen console to your local law enforcement and insurance company (have the serial
number ready), and check your billing account to remove any payment instruments so no unauthorized charges can be made. I recommend looking over the steps on

what to do if your Xbox gets stolen by clicking on the link provided.

I hope this helps!

Só me tira uma duvida,

Caso eu corra atras com o boletim de ocorrência e informando a delegacia entrar em contato diretamente com o suporte avançado da microsoft para poder rastrear pelo numero de serie qual a probabilidade de eu conseguir rastrear? Existe realmente sucesso neste
procedimento?

Obrigado

[Mod Translation - It only takes one doubt,

If I run behind with the police report and informing the police station, please contact Microsoft's advanced support directly to be able to track by serial number what is the probability that I will be able to track? Is this procedure really successful?

Thanks]

Agradeço pela resposta rápida.

Mas ja foi tentado todas as formas possíveis, formas do site oficial e comunidades infelizmente nao da para continuar com esse aparelho desculpa vou me desfazer do aparelho.

[Mod Translation: Thanks for the quick response.

But it has been tried all possible ways, forms of the official website and communities unfortunately not to continue with this device sorry I will dispose of the device.]

Hello Luis,

Sorry for the issue with console being stolen. You can log into the
account website. Once logged in go to recent activity. If they have turned the console on at another location it will show here, the IP will also show. Unfortunately, support will not be able to provide this information due to they are unable to see it.
If they never turn the console on, there will not be an IP.

Thanks,

Brad