Randomly unable to connect to Xbox Live (internet error)

Discus and support Randomly unable to connect to Xbox Live (internet error) in XBoX on Consoles to solve the problem; Ok, so this problem has been happening for nearly 2 weeks now, but before that i have never seen this before. My Xbox will now only sometimes connect... Discussion in 'XBoX on Consoles' started by peekay120, Aug 15, 2014.

  1. peekay120
    peekay120 Guest

    Randomly unable to connect to Xbox Live (internet error)


    Ok, so this problem has been happening for nearly 2 weeks now, but before that i have never seen this before. My Xbox will now only sometimes connect to xbox live, when i do a network test it shows internet error, but i have no problems connecting
    any other devices (iphone,ipad,ps3,pc,3ds), i have tried EVERY solution on the support pages for both wired and wireless connection as i can connect either way, with no success, the most annoying thing about this problem is that whilt i cannot figure out for
    the the life of me what might be causing this problem it seems to just randomly fix itself, so my only solution is to just wait until it decides to work again. here are the details that you requested

    What Country/State/Province do you live in? - Australia

    Modem brand & model number: Technicolour TG757n v3 (Supplied by ISP)

    Router brand & model number: N/A

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? N/A (lets assume i am using wired for this, as i can do either one)

    Things you have tried: Everything listed on the support page for both connection types

    Is UPnP Enabled? Yes/no/Unknown -YES

    Do you have a NAT error? If so, what is your NAT type? - No NAT Error/Open NAT

    Any Error Codes you encounter: 80151909 (this one relates to downloading profile, which i am not even trying to do, so i fail to see how this even makes sense, let alone being relevent to the problem)

    Who is your ISP(Internet Service Provider)? Telstra

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W:0000 - 000B

    X:0000 - F001

    Y:0000 - 0000

    Z:0000 - 0000

    ID:0004 - 0000

    L:0015 - 10F1

    Q:8007 - 0435

    T:WIRED

    A:10.0.0.35/255.255.255.0

    G:10.00.138

    D:10.0.0.138/0.0.0.0

    i would appreciate any assistance with this because this is annoying as hell, nearly half of my month of xbox live gold i purchased has been wasted due to this problem, especially given the fact that the only fix i have able to find is just try
    it tomorrow and see if it works then, i will save the rant for now because it isnt going to fix anything but believe me when i say it is a big one, i just dont want my money to be wasted buying xbox live gold only to be unable to use it half the time, everything
    else is secondary to me


    thanks in advance for any help

    :)
     
    peekay120, Aug 15, 2014
    #1
  2. Please help, randomly disconnect from xbox live.

    Okay so I guess awhile back now my connection was fine in every way. I never lagged unless something was being downloaded and i could always connect to live. but now my xbox likes to randomly disconnect me from live and not let me connect for 15 minutes
    or more, then i can connect to live after awhile, that is until it randomly disconnects me again. It is not my internet or router or modem because when i go to test my connection it says that i can connect to my router and my router can connect to the internet
    but the internet cant connect to live. so what does that mean, cause i know its not my internet or the xbox live servers being down, its just my xbox that randomly disconnects from live whenever it feels like it for 15 minutes or so. and again i can connect
    to my router and my router can connect to internet but internet cant connect to live when i test connection!
     
    O 1Fish2Fish O, Aug 15, 2014
    #2
  3. R3b3loveilan
    R3b3loveilan Guest
    Unable to connect to ea servers

    I randomly get error message that i am unable to connect to the ea servers. i am attemping to play madden 2010..any clues
     
    R3b3loveilan, Aug 15, 2014
    #3
  4. taidara
    taidara Guest

    Randomly unable to connect to Xbox Live (internet error)

    Greetings peekay!

    [quote user="peekay120"]Things you have tried: Everything listed on the support page for both connection types[/quote]Before we begin, can you detailing out any troubleshootings steps you have tried so far, so we don't post up solutions that you've already
    tried.

    TIA!
     
    taidara, Aug 15, 2014
    #4
  5. peekay120
    peekay120 Guest
    well i thought everything pretty much said it all but ok...

    i have reset both wired and wireless settings to factory default, cleared system cache, tried deleting and redownloading profile, deleting system update and redownloading it, tried resetting my modem many many times, checked my cables (which all work on
    my pc), checked for MAC filtering (was not problem, added it to the authorized lit but didnt change anything), i have now turned MAC filter off (still no change), there is no problem with my internet, it works on other devices at the same time i am trying
    to connect to live, no network problem as it finds the network, and i can connect to my laptop via network to watch tv shows and whatnot, i tried to create an ad-hoc network seeing as i could connect to my laptop but that also didnt work, i tried changing
    to google public dns even though it wasnt saying dns error, doing that created that error though so i reverted that, it is important that you know that sometimes it does work without me changing any settings or doing anything differently, i fail to see how
    it could be some setting causing this problem if it sometimes does work without me doing anything different, i am fairly tech-savvy and can usually troubleshoot my own problems but i am no expert and this is way too much for me to fix on my own, as far as
    i can tell, my xbox just decides for itself if it wants to work or not on any given day, it hasnt worked for me at all today but yesterday i had no problems at all, whereas the day before that it was unusable like today, now that just doesnt make any sense
    at all to me.
     
    peekay120, Aug 16, 2014
    #5
  6. pawncrackers
    pawncrackers Guest
    Have you tried buying resetting the router, removing ALL devices from the network and then trying to connect your console solely? Give that a shot and when you start your Xbox, run the network troubleshooter again. Let us know how it goes! Randomly unable to connect to Xbox Live (internet error) :)

    Hope this helps,

    L
     
    pawncrackers, Oct 31, 2018
    #6
  7. peekay120 Win User

    Randomly unable to connect to Xbox Live (internet error)

    well i thought everything pretty much said it all but ok...

    i have reset both wired and wireless settings to factory default, cleared system cache, tried deleting and redownloading profile, deleting system update and redownloading it, tried resetting my modem many many times, checked my cables (which all work on
    my pc), checked for MAC filtering (was not problem, added it to the authorized lit but didnt change anything), i have now turned MAC filter off (still no change), there is no problem with my internet, it works on other devices at the same time i am trying
    to connect to live, no network problem as it finds the network, and i can connect to my laptop via network to watch tv shows and whatnot, i tried to create an ad-hoc network seeing as i could connect to my laptop but that also didnt work, i tried changing
    to google public dns even though it wasnt saying dns error, doing that created that error though so i reverted that, it is important that you know that sometimes it does work without me changing any settings or doing anything differently, i fail to see how
    it could be some setting causing this problem if it sometimes does work without me doing anything different, i am fairly tech-savvy and can usually troubleshoot my own problems but i am no expert and this is way too much for me to fix on my own, as far as
    i can tell, my xbox just decides for itself if it wants to work or not on any given day, it hasnt worked for me at all today but yesterday i had no problems at all, whereas the day before that it was unusable like today, now that just doesnt make any sense
    at all to me.
  8. taidara Win User

    Randomly unable to connect to Xbox Live (internet error)

    Greetings peekay!

    [quote user="peekay120"]Things you have tried: Everything listed on the support page for both connection types[/quote]Before we begin, can you detailing out any troubleshootings steps you have tried so far, so we don't post up solutions that you've already
    tried.

    TIA!
  9. pawncrackers Win User

    Randomly unable to connect to Xbox Live (internet error)

    Have you tried buying resetting the router, removing ALL devices from the network and then trying to connect your console solely? Give that a shot and when you start your Xbox, run the network troubleshooter again. Let us know how it goes! :)

    Hope this helps,

    L
  10. DAv111 Win User

    Xbox Live CAN'T CONNECT

    Yea tried these suggestions and thanks for trying but also does not work. Still receive the same error and still unable to connect. When doing the xbox live connection test cannot pass the network to internet step and im using a wiredd ethernet

    xbox 360 to network says connected

    network to internet says error DNS whatever but I dont see how this is possible im using a wireddd ethernet not wireless have never ran into any problems or seen anyone else have this problem with a wiredd connection...

    unable to reach internet to xbox live connected under the TEST so yeah....unless xbox wants to send someone from geek squad and fix this ?
  11. Mr Zakerson Win User

    Can't Connect to Live

    I am unable to connect to live yet again, it seems Xbox has a habit of randomly disconnecting from live with no error code, my problem is that the console says Xbox services are having issues, and the disconnect seems to happen the same day I'm playing or
    hours later, good luck on getting someone to respond to you dude, I'm still waiting
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Randomly unable to connect to Xbox Live (internet error)

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