Randomly getting disconnected from wifi

Discus and support Randomly getting disconnected from wifi in XBoX on Consoles to solve the problem; It happens when im playing games or watching tv and it is really annoying. When it happens my game freezes and it says i have to reconnect to the wifi... Discussion in 'XBoX on Consoles' started by Hosman 2, Aug 5, 2019.

  1. Hosman 2
    Hosman 2 Guest

    Randomly getting disconnected from wifi


    It happens when im playing games or watching tv and it is really annoying. When it happens my game freezes and it says i have to reconnect to the wifi so i do that and everything is ok for a little bit. Then it happens again and i have noticed that it
    happens more often when i am trying to play online with friends. If someone could help me fix this i would appreciate it

    :)
     
    Hosman 2, Aug 5, 2019
    #1
  2. AquarrzSudnnym Win User

    Randomly getting disconnected from wifi

    If at all possible change to a wired network connection from console to your router which is superior than WiFi.
  3. JTL1E Win User

    Randomly getting disconnected from wifi

    This sounds like its a Router issue, not a xbox issue, but I suggestion would be to do a power cycle to the wifi router and the modem, to do this turn them both off, and unplug them both for atleast 30 seconds each and then reconnect its also worth checking
    to see if your wifi router has a firmware update
  4. Ricardo Cintra Win User

    Randomly getting disconnected from wifi

    Hi, You tried Check the Network Wifi Status in your Ap or Router?
  5. xbox24ru Win User

    Randomly getting disconnected from wifi

    Hi there Hosman 2,

    It sounds like an IP conflict when two devices have been assigned the same IP by your router configuration and due to protocol it kicks that device off every time the router knows its a conflict with another address, as mentioned previously by my fellow ambassadors
    check your router settings and if need be reconfigure the network so you don't have the issue of your device or devices being kicked from the network.

    Kind Regards
  6. Jeremy2085 Win User

    Randomly getting disconnected from wifi

    Have you tried unplugging the router and replugging it back in after 30 seconds? You may need too reset the router too make sure you have a stable internet connection.
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Randomly getting disconnected from wifi

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