randomly disconnecting whilst playing destiny

CrowleysQueen69 · Jun 26, 2015

Getting really fed up with my xbox kicking me off saying i have no internet connection whilst playing destiny. My internet is fine nothing else loses connection on 150MB virgin fibre optic anyone help?

:)

JetEyeKnight · Jun 26, 2015

Why is my Xbox One Elite Controller not vibrating in Destiny despite vibration being enabled in game and in the App?

Just wanted to say that disconnecting 3rd party battery pack charger fixed the issue! The controller now rumbles while playing destiny!

JPL 1888 · Jun 26, 2015

Disconnecting Randomly while playing video games

im getting the same problem dude, you're not alone...but i doubt you're gonna get a solution on here ive been posting for the past week solid and ive also had a replacement console and im still having issues.

medium bloke · Jun 26, 2015

Hi there!

I also have Virgin Media 150Mb fibre optic, but have personally never had any connection issues to the Bungie servers or Destiny etc.

There's a few things you could try, which could potentially help resolve issues.

Do you have the Virgin Media SuperHub 2? I know that this has had some problems with the Xbox One for some people. Have you tried rebooting your router to fix the problem? Also have you tried power cycling your Xbox One at the same time to completely boot
everything freshly? Is your NAT type Open, Moderate or Strict? Moderate isn't usually a problem, but Strict can cause problems. You can check this in Settings > Network.

The last thing I can think of doing would be to attempt to port forward and/or open ports by accessing your router settings directly. I believe for the SuperHub2 it's 192.168.0.1. From there you will need to press "Advanced Settings", and then find "Port
Forwarding" under security. You'll then need to check
THIS article on Bungie support, as it lists all the open ports needed to play Destiny. It does recommend attempting to enable UPnP (Universal Plug and Play) on your router before attempting a port forward, to see if that helps.

medium bloke

Hi there!

I also have Virgin Media 150Mb fibre optic, but have personally never had any connection issues to the Bungie servers or Destiny etc.

There's a few things you could try, which could potentially help resolve issues.

Do you have the Virgin Media SuperHub 2? I know that this has had some problems with the Xbox One for some people. Have you tried rebooting your router to fix the problem? Also have you tried power cycling your Xbox One at the same time to completely boot
everything freshly? Is your NAT type Open, Moderate or Strict? Moderate isn't usually a problem, but Strict can cause problems. You can check this in Settings > Network.

The last thing I can think of doing would be to attempt to port forward and/or open ports by accessing your router settings directly. I believe for the SuperHub2 it's 192.168.0.1. From there you will need to press "Advanced Settings", and then find "Port
Forwarding" under security. You'll then need to check
THIS article on Bungie support, as it lists all the open ports needed to play Destiny. It does recommend attempting to enable UPnP (Universal Plug and Play) on your router before attempting a port forward, to see if that helps.

SHePZ-C864E120-A9B9-

This is also happening to me. I have found that if I leave my controller connected via the usb cable I do not have the issue. If I am playing whilst not charging my controller it will randomly disconnect

Paul1708

Its was more then likely a update from the game

While you were playing your console picked up a update and quit the game and was installing the update

G Banger Inc

The game likely required an update and closed out due too that.

What would look like reinstalling would just be downloading the update.

adamProcter

Hello,

This resolved my issue for around 30 minutes and now my controller is disconnecting again as normal. I don't have an external harddrive, but i still tried your method. For more detail, here's what is plugged into my xbox currently; xbox one S controller, USB switch for my keyboard that connects to my PC also, and an ethernet cable.

randomly disconnecting whilst playing destiny