Random XboxLive Disconnection

KaraMelGemini90 · Jun 29, 2015

First I would like to state that I didnt start having this issue until the week after I canceled my xbox live gold membership; Ive been a member for over 6 years and 5 consecutive years Ive only had one issue that was quickly resolved; since then I have
tried mulitple things listed on the forums and other gaming websites and nothing seems to work. Ive talked to multiple xbox reps and none of them seem to have a fix either; its honestly one of the reason I didnt re-activate my gold membership; Ive talked to
my ISP and they cant find any issues on their end as well as allowing me to switch out over 4 modems and increased my internet speeds. Im at a loss and its getting to the point where I want to just completely give up on my xbox.

What Country/State/Province do you live in?:

US. California

Modem brand & model number:

**** DG1670 (which is BRAND NEW and SWITCHED due to this issue multiple times!)

Router brand & model number:

N/A

How many consoles do you have connected to this router?:

1 - XBOX360

Wired or wireless (for each console):

Wired

If Wireless, are you using a white or black external adapter, or an internal adapter (Xbox 360 S/E)?:

N/A

Things you have tried:

Downloading GT

Clearing Cache

Open NAT

update Firmware

Buying new cables

Switching Cables

Changing modems

etc...

Do you have a NAT error? If so, what is your NAT type?:

no

Is UPnP Enabled?:

unknown

Any Error Codes you encounter:

N/A

Who is your ISP(Internet Service Provider)?:

time warner cable company

After you run "Test Xbox Live connection", press “A” for "More Info”, and then "Y" for "Status". In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W:0000-000B

X:0000-F001

Y:20A8-4840

Z:0000-0000

ID:FFFF-FFFF

L:0015-10F0

Q:0015-10F1

T:WIRED

D:209.18.47.61/209.18.47.62

S:

C:

:)

WILDMADSHOTGUN · Jun 29, 2015

Xbox Live Keeps Disconnecting While Playing Gears of wars 3

idk why but when i play gow 3 got some random disconnection

never got random disconnection.

started during gow 3

iLuvGunsAndRock · Jun 30, 2015

Disconnecting from Xbox Live

Hey there bud!

Have a look at this link about the following
XboxLIVE disconnects | XboxLIVE slow | Speed up XboxLIVE it will advise you on how to prevent frequent disconnections and how to have the best connection you can get for XboxLIVE!

Keep us updated!

REDARECOBA10 · Jul 2, 2015

same problem , please a solution to fix it

REDARECOBA10

same problem , please a solution to fix it

Lord Rob UK

Hi fishbait1,

There is some help on xboxlive for various wired connection issues, if you click YES that your connect speed meets the requirements as I see they can from the details you have provided then click on the wired option to get the troubleshooting
options for your issue.

support.xbox.com/.../random-disconnect-solution

Hope this helps

Regards

BoA

iLuvGunsAndRock

Hey there bud!

Have a look at this link about the following
XboxLIVE disconnects | XboxLIVE slow | Speed up XboxLIVE it will advise you on how to prevent frequent disconnections and how to have the best connection you can get for XboxLIVE!

Keep us updated!

iLuvGunsAndRock

Hello there!

Try having a look at the
XboxLIVE Disconnects | XboxLIVE Slow | Speed up XboxLIVE link, and see if that helps with your issue! You may also want try making sure all ports are open on your router, and that UPNP is enabled (Universal
Plug and Play). You may also want to look at the
Xbox Live Randomly Disconnects page! It may help as well!

Also, could you perform a Xbox Live connection test to see if any errors appear, and post them here! Just so we may be able to narrow the issue down.

Keep us posted!

Fuzionz xD

i am sorry to hear that your having problems with you wifi connection

if your disconnecting from xboxlive using wifi

then it maybe not be secured which means hat other people may use your conection

if your using the wireless apdapter

they is problems with that many of my friends had problems with the apdater because it disconnects you because of the coverage to xboxlive between your router to apdater which is connected to the xbox.

the best thing to do is using wired to connect to xboxlive which decreases the chance of disconnecting from xboxlive compared to the wireless

Random XboxLive Disconnection