Random wireless disconnections

Discus and support Random wireless disconnections in XBoX on Consoles to solve the problem; Whenever I am using an live for an online game, my wireless connections just randomly drops, could be as quick as 1 minute or as long as 45 minutes. My... Discussion in 'XBoX on Consoles' started by YenMasterSong, Apr 9, 2015.

  1. Random wireless disconnections


    Whenever I am using an live for an online game, my wireless connections just randomly drops, could be as quick as 1 minute or as long as 45 minutes. My controller also disconnects along with my wireless connection.

    First my controller just disconnects and starts blinking, then after a couple of seconds my controller reconnects, but my wireless connection also dropped. My wireless connection usually goes back to normal after ~60 seconds, or I have to manually reconnect
    it.

    This is very annoying since it cuts me off in the middle of any sort of online play. The game will exit whatever I was doing and end up returning to the game title since I no longer have a connection.

    I have read around and it seems that a lot of people are having similar problems. However with no solutions to this problem. Theres never a day that my xbox doesn't do this. I know my wireless connection is not the problem since my suite-mate is sharing
    the same connection with his xbox one but does not have this problem.

    :)
     
    YenMasterSong, Apr 9, 2015
    #1
  2. ChimpZealot
    ChimpZealot Guest
    Keep getting disconnected from XBOX Live

    Do you use any wireless headsets like Turtle Beach? If so, disconnect them. Generally random disconnections and especially that 80072ee2 error code are caused by wireless interference of some kind.
     
    ChimpZealot, Apr 9, 2015
    #2
  3. Xbox Live Keeps Disconnecting While Playing Gears of wars 3

    idk why but when i play gow 3 got some random disconnection

    never got random disconnection.

    started during gow 3
     
    WILDMADSHOTGUN, Apr 9, 2015
    #3
  4. DENAz666
    DENAz666 Guest

    Random wireless disconnections

    Hey mate,

    Yeah, I've also noticed a few different posts surrounding the issue, but as it could be any number of problems (with the xbox, the internet, the connection, the modem, etc), it is hard to give a fix. Your issue again is a new one to me, as I've never heard
    of the xbox diconnecting with the controller, usually its one or the other.

    Are you able to plug the controller into the xbox and see if that solves the problem? As i'm thinking that the controller disconnecting may be what is causing it, perhaps meaning you need to update the firmware on the controller. Here is how to set up your
    controller to play it wired:
    support.xbox.com/.../connect-charge-cable-to-controller


    To update the controllers firmware, simply follow the instructions I've pasted below Random wireless disconnections :)

    If your controller is not up to date, you may be missing important software updates, including the latest controller firmware. Follow these steps to update your controller:

    1.Connect to Xbox Live.

    2.Press the Menu button.

    3.Select Settings.

    4.Select Devices & accessories.

    5.Select your controller.

    6.If an update is available, you'll see an option to select Update. If no update is available, your controller is already up to date, and you don't need to do anything else.

    7.If your controller does need an update, connect a USB cable to your controller and follow the on-screen instructions to complete it.

    8.You'll see an update progress screen.

    9.When the update is complete, unplug the USB cable. If you have additional controllers to update, connect them now, one at a time, select the Update another button on the screen and then follow the steps.

    10.Press the Xbox button on the wireless controller to turn it on.

    I'm hoping that it is the controller that is causing the issues, so give this a try and let me know if the problem persists Random wireless disconnections :)

    Cheers

    Denaz
     
    DENAz666, Apr 9, 2015
    #4
  5. geemonaaay
    geemonaaay Guest
    Im having the same issue with my controller, after reconnecting i lose my MIC almost every time. I have asked around during games and i would say at least 2/4 people in every game are having similar issues. The only current fix i have is unplugging my Xbox.
    I have updated both of my controllers, and the issue has significantly gotten worse since.
     
    geemonaaay, Apr 13, 2015
    #5
  6. pbrain356
    pbrain356 Guest
    i have been having the same problem for more than a week. I did have a stable connection having never been kicked off of xbox live or had my wirelss connection drop but it's been hell. I've contacted customer support twice now with NO fix given. Everything
    they've tried has not improved the situation. I did not that the system became unstable after the last update but it may be coincidence
     
    pbrain356, Dec 13, 2015
    #6
  7. {Parity}
    {Parity} Guest
    pbrain356

    You have responded to an old thread. Please start a new thread so the support can be directed to you specifically.
     
    {Parity}, Oct 31, 2018
    #7
  8. AquarrzSudnnym Win User

    Xbox Keeps Dropping WiFi

  9. ChimpZealot Win User

    Keep getting disconnected from XBOX Live

    Do you use any wireless headsets like Turtle Beach? If so, disconnect them. Generally random disconnections and especially that 80072ee2 error code are caused by wireless interference of some kind.
  10. geemonaaay Win User

    Random wireless disconnections

    Im having the same issue with my controller, after reconnecting i lose my MIC almost every time. I have asked around during games and i would say at least 2/4 people in every game are having similar issues. The only current fix i have is unplugging my Xbox.
    I have updated both of my controllers, and the issue has significantly gotten worse since.
  11. DENAz666 Win User

    Random wireless disconnections

    Hey mate,

    Yeah, I've also noticed a few different posts surrounding the issue, but as it could be any number of problems (with the xbox, the internet, the connection, the modem, etc), it is hard to give a fix. Your issue again is a new one to me, as I've never heard
    of the xbox diconnecting with the controller, usually its one or the other.

    Are you able to plug the controller into the xbox and see if that solves the problem? As i'm thinking that the controller disconnecting may be what is causing it, perhaps meaning you need to update the firmware on the controller. Here is how to set up your
    controller to play it wired:
    support.xbox.com/.../connect-charge-cable-to-controller


    To update the controllers firmware, simply follow the instructions I've pasted below :)

    If your controller is not up to date, you may be missing important software updates, including the latest controller firmware. Follow these steps to update your controller:

    1.Connect to Xbox Live.

    2.Press the Menu button.

    3.Select Settings.

    4.Select Devices & accessories.

    5.Select your controller.

    6.If an update is available, you'll see an option to select Update. If no update is available, your controller is already up to date, and you don't need to do anything else.

    7.If your controller does need an update, connect a USB cable to your controller and follow the on-screen instructions to complete it.

    8.You'll see an update progress screen.

    9.When the update is complete, unplug the USB cable. If you have additional controllers to update, connect them now, one at a time, select the Update another button on the screen and then follow the steps.

    10.Press the Xbox button on the wireless controller to turn it on.

    I'm hoping that it is the controller that is causing the issues, so give this a try and let me know if the problem persists :)

    Cheers

    Denaz
  12. pbrain356 Win User

    Random wireless disconnections

    i have been having the same problem for more than a week. I did have a stable connection having never been kicked off of xbox live or had my wirelss connection drop but it's been hell. I've contacted customer support twice now with NO fix given. Everything
    they've tried has not improved the situation. I did not that the system became unstable after the last update but it may be coincidence
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Random wireless disconnections

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