Random shut offs

Discus and support Random shut offs in XBoX on Consoles to solve the problem; I need help my xbox one x keeps shutting off randomly i do not have a warranty so i cant just get a new one and i dont have money to spare i can play... Discussion in 'XBoX on Consoles' started by Dosato, Jul 29, 2018.

  1. Dosato
    Dosato Guest

    Random shut offs


    I need help my xbox one x keeps shutting off randomly i do not have a warranty so i cant just get a new one and i dont have money to spare i can play the game some times but my netflix and youtube, etc. crashes immediately i am furious i feel like i got
    ripped off buying this console i tried reseting my console i tried updating offline but it crashes during that as well please help !!!!! P.s Microsoft fix your darn consoles

    :)
     
    Dosato, Jul 29, 2018
    #1
  2. DreadAxel
    DreadAxel Guest
    Random Shut Off

    Bought the One X after having my original One for two plus years with no issues. The One X from about the second week I had it until now randomly shuts off.......really annoying!! Put a fan blowing across it because I thought it might be getting hot but
    hasn’t helped. Pretty disappointed and dissatisfied with the new console!
     
    DreadAxel, Jul 29, 2018
    #2
  3. gimme cheetos
    gimme cheetos Guest
    Random shut offs??

    try to fix the problem by setting your xbox up where there is no chance of anything turning it off or on and make sure that you are not accidentally turning it off
     
    gimme cheetos, Jul 29, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Random shut offs

    M3tal Daz3, Jul 29, 2018
    #4
  5. gds1972 Win User

    Random Shut Off

    Hi

    Firstly can you please connect the console directly to a wall outlet as connecting the console to a power brick or surge protector can cause performance issues with the console. After this can you please try following the steps guided by

    this support page     and hopefully this will resolve your issue.
  6. TrustyK Win User

    Random shut offs??

    Hey man, only trying to help. We are only able to do so much. If you have attempted all of the above, then it might just need to be repaired. You will have to contact support directly.
  7. gimme cheetos Win User

    Random shut offs??

    try to fix the problem by setting your xbox up where there is no chance of anything turning it off or on and make sure that you are not accidentally turning it off
  8. TrustyK Win User

    Random shut offs??

    Hello TrashBoxXbox, I recommend looking through and trying these troubleshooting steps here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    If that doesn't fix your issue, your Xbox may be faulty and I would contact Xbox Support directly here: https://support.xbox.com/en-US/contact-us

    Thanks!
  9. Radiant Sword X Win User

    Random shut offs??

    Did you go to settings to ensure that the system will not auto-shut down? See if that works. You can also contact Official support for possible repair information.
Thema:

Random shut offs

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