Random disconnects when playing a certain game.

Discus and support Random disconnects when playing a certain game. in XBoX on Consoles to solve the problem; I'm having an issue with my connection to GTA Online, I go to play in an online session and at complete random throughout playing online, it'll kick me... Discussion in 'XBoX on Consoles' started by z Jordyyy x, Jan 2, 2016.

  1. z Jordyyy x
    z Jordyyy x Guest

    Random disconnects when playing a certain game.


    I'm having an issue with my connection to GTA Online, I go to play in an online session and at complete random throughout playing online, it'll kick me off the game with a message saying "Xbox Live connection has been lost", "Sign in to play Xbox Live",
    I've tried almost everything possible to resolve this I just can't fix it and only seems to be happening to me, my connection is absolutely fine, I can play any other game with ease, with no issue at all, it's just GTA Online, I don't understand why it's doing
    this.



    If anyone can help, thanks in advance.

    :)
     
    z Jordyyy x, Jan 2, 2016
    #1
  2. Cannot purchase anything without, "a problem contacting Xbox Live."

    im having the exact same problem, i have had random disconnects, im running on a centurylink (quest) pk5000. no error code when running a connection test. no errors when playing multiplayer other then random disconnects. random disconnects haven't happened
    for a couple days tho. i have an older black 360 elite. i am also having problems adding friends to friends list.
     
    VULGAR DISPLAYz, Jan 2, 2016
    #2
  3. 360 to xbox live disconnect

    Hi there!

    Sorry to hear you're seeing Xbox Live disconnecting for your Xbox One when playing certain games. Let's have you check out the

    randomly disconnecting from Xbox Live
    troubleshooting article if you haven't already.

    Please let us know how it goes!
     
    Miss Ghidorah, Jan 2, 2016
    #3
  4. Random disconnects when playing a certain game.

    Are you sure you play the other games as long ? I will say of all the online games ive have played , GTA has been the hardest to "get in" a lobby and stay ... if the xbox stays connected to everything else , the it has to be a Rockstar issue , I found
    when I couldn't get in a lobby or was in one , but by myself ( or maybe 3 others) I could "clear alt mac address" and when I would go back I would be in a full lobby and stay there... other than "hard reset" xbox , modem and router , or uninstall the game
    not sure what else you could try.....it could also be "connection issues" ...are you wired or wireless ?
     
    RobertBuckalew, Jan 2, 2016
    #4
  5. z Jordyyy x
    z Jordyyy x Guest
    I am wireless, my router is directly under me in the kitchen. I have tried reinstalling the game multiple times, I've also factory restored my Xbox One once. I've only had this Xbox since Christmas Eve.

    Speedtest:
    www.speedtest.net/.../4963943176


    Download: 77Mb/s Upload: 6MB/s

    I really can't find a solution to this problem.
     
    z Jordyyy x, Jan 2, 2016
    #5
  6. MineDaddy
    MineDaddy Guest
    Did you try the "alt mac address" ? Also , I would try it wired to rule out a wireless problem , if it don't do it hard wired , its wireless related somehow...it don't take much with that game ...
     
    MineDaddy, Jan 2, 2016
    #6
  7. z Jordyyy x
    z Jordyyy x Guest
    What do you mean "alt MAC address" I'm not that advanced with this type of stuff sorry haha, I can see if I can get wired, but my PC & Xbox 360 are both wireless also and I have no issues there.
     
    z Jordyyy x, Jan 2, 2016
    #7
  8. Random disconnects when playing a certain game.

    Go to settings >all settings>network>advanced>clear alt mac address......it will say restart .....I would also restart my modem and router at the same time....
     
    RobertBuckalew, Jan 2, 2016
    #8
  9. xbox one is "pickier " than the 360 for some reason..imo...
     
    RobertBuckalew, Jan 2, 2016
    #9
  10. z Jordyyy x
    z Jordyyy x Guest
    Okay so, I cleared it I was able to play for around 10min then it disconnected me again.
     
    z Jordyyy x, Jan 3, 2016
    #10
  11. You need to try it wired , so we can see if its a wireless problem ...what type of modem and router are you using ? (model #'s)
     
    RobertBuckalew, Jan 3, 2016
    #11
  12. when you do play GTA ? are you getting into full lobbies ok ?
     
    RobertBuckalew, Jan 3, 2016
    #12
  13. z Jordyyy x
    z Jordyyy x Guest

    Random disconnects when playing a certain game.

    I don't see how it can be a wireless problem when I can play other games no problem, I'm on virgin media, I have no idea what model.
     
    z Jordyyy x, Jan 3, 2016
    #13
  14. it may NOT be a wireless problem , but the only way to be sure is to hardwire it...and you said you have Virgin Media , if you are using one of their routers (why I asked model # ) certain ones have "known isssues"

    ...
     
    RobertBuckalew, Oct 31, 2018
    #14
  15. RobertBuckalew Win User

    Random disconnects when playing a certain game.

    it may NOT be a wireless problem , but the only way to be sure is to hardwire it...and you said you have Virgin Media , if you are using one of their routers (why I asked model # ) certain ones have "known isssues"

    ...
  16. z Jordyyy x Win User

    Random disconnects when playing a certain game.

    I don't see how it can be a wireless problem when I can play other games no problem, I'm on virgin media, I have no idea what model.
  17. z Jordyyy x Win User

    Random disconnects when playing a certain game.

    What do you mean "alt MAC address" I'm not that advanced with this type of stuff sorry haha, I can see if I can get wired, but my PC & Xbox 360 are both wireless also and I have no issues there.
  18. RobertBuckalew Win User

    Random disconnects when playing a certain game.

    when you do play GTA ? are you getting into full lobbies ok ?
  19. RobertBuckalew Win User

    Random disconnects when playing a certain game.

    You need to try it wired , so we can see if its a wireless problem ...what type of modem and router are you using ? (model #'s)
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Random disconnects when playing a certain game.

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