Random "Disconnected from Xbox Live" events while playing CoD Black Ops 2 and CoD ...

That's awesome to hear, SirLagsAlot7! This information will definitely help us a lot. Thank you and happy gaming!

 

Thank you SirLagsAlot for sharing this information with us.

Even if you only got disconnected once, in a span of 6.5 hours, we still doesn't know if this was caused by your modem, or the Linksys router (WRT54G).

Have you had the chance to try the steps I provided as per my previous - previous post?

 

Hey, guys! To echo what Mister Beep said, I'm very sorry to see about the disconnect issues! If you could, I'm looking to find out which type of Xbox 360 you've got. You should have either the original 360, the 360 S, or the 360 E. If you aren't sure which
one you have, you can determine this by the kind of power button you have:

• Xbox 360 Original: White or Black power button (depending on which color console you have).
  
• Xbox 360 S: Silver/chrome power button that is touch sensitive, larger circle.
  
• Xbox 360 E: Silver/chrome power button that needs to be pushed in like the Original console, smaller circle.
  

This will help us out a lot if you could provide this! If you have any questions, feel free to post back.

 

Hi Mister Beep! Thanks for your help with my issue.

Hi taidara! Thanks for your help, too, and for reminding me about the other items in your suggestion. Here's the scoop on these items:

• For the Linksys wifi router, it turns out that I'm using non-Linksys firmware for my WRT54G, called DD-WRT. I have found it to be a quantum improvement in terms of performance, reliability, features, etc. over the built-in Linksys firmware that came with
  the WRT54G. The DD-WRT firmware has been running like a champ for several years now; in fact I think I've had it running on the WRT54G even longer than I've had the Xbox. Anyways, getting back on topic...after checking the firmware revision, it does look
  like there's a slightly newer version available, so I'll put that on my list of things to try.
  
• The DD-WRT firmware running on the WRT54G does have a firewall sub-feature it calls "Block Anonymous WAN Requests (ping)" which sounds like a match for the Linksys "Block/Filter Anonymous Internet Requests" that you mentioned. I will make sure this is
  turned off (it is presently checked, so turned on). Though, won't this increase my network's vulnerability to things like "ping attacks"?
  

Hi Misses Quinzel! Welcome to our little thread . After looking just now, I have the Xbox 360 S (per a label on the back of the console, as well as the distinctive touch-sensitive chrome power button that you mentioned).

I'll provide updates on xbox live disconnect characteristics after trying the modified firewall setting on the WRT54G, above.

Also, if anyone needs further info from me, just let me know--I'm happy to assist!

Thanks everyone!!

 

Thank you, good Sir! I am very appreciative of the advice you've been posting during this frustrating situation for yourself, as I am sure taidara and Mister Beep are! I will be sure to pass along your console type to the proper teams.

Keep up the good investigating work! You've been a big help in how we troubleshoot this device.

 

If you refer to "ping attacks" as an attack, carried out from a distributed network of machines, to overwhelm your network, and to prevent legitimate traffic to pass through, then not even your routers firmware-based firewall will have any affect. On the
other hand, if an attack is carried out from a single origin (DoS), then DoS flood protection feature can sometimes help. However, by having Block Anonymous WAN Requests turned on can cause more harm then good, most due to the fact that ping, or Internet Control
Message Protocol (ICMP) has an important role for IP to work correctly and properly over an interconnecting network.

Your router, or NAT, is actually a very effective hardware-based firewall, which prevent unsolicated traffic to pass through onto the LAN side of your router, and it's often better then the software-based firewall installed on your router.

 

Hi everyone,

Just wanted to give an update for this weekend.

I first provisioned my Linksys WRT54G wifi firewall to disable the "Block Anonymous WAN Requests (ping)" feature, to see if it had any effect on the occasional xbox live disconnect issue. After disabling this feature, I had to reboot the Linksys wifi to
reestablish the network (the wifi router went into a limbo state, it seems).

After the wifi router came back up, I signed in to xbox live without any issues. In total, I wound up playing about 8 hours of CoD Black Ops 2 over a 3 day period without any drops or xbox live disconnects on my end! So this is encouraging. Though I did
happen to notice a significant number of "lost connection to host" messages during live games. At its worst point, I believe 5 or 6 consecutive games were terminated mid-session due to host issues. An occasional host drop isn't too unusual, but 5 or 6 in
a row is definitely curious.

At any rate, with the combination of configuring my Technicolor TC8305C to place it in bridge mode, and configuring my wifi router (separate box for me) to not block anonymous WAN requests, it appears that I'm back to a stable xbox live connection.

If for some reason I start seeing issues crop back up, I'll share them with the forum.

Thanks again for your help!!

 

That's TERRIFIC news, Sir! I've gone ahead and verified your post for now since this is how you resolved yourself. If you run into any more issues, feel free to remove that verified and we'll see if we can get you back up and running.

 

I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message.

 

I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message while playing GTA5

 

Hey there xMuddyACE,

If you haven't already, please post a new thread with any details you have and troubleshooting steps you have tried. That way the community can provide support tailored specifically to you!