Random charge popped up and it doesn’t show in order history

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Shakiru, recommends the following steps for a solution.

I understand that the charge you were debited for does not appear in your order history, oh sorry about this.

Sorry, have you checked the Services and subscriptions page in your Microsoft account? See more with this link: https://account.microsoft.com/services?ref=officesupport

However, if you haven't checked it, here's what you should do:
-Go to your Services and Subscriptions page.
-If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft 365 subscription.

-Review the details under the Services and Subscriptions heading.
-If you see a circular arrow, then your subscription is set up for recurring billing unless you turn off recurring billing or cancel it beforehand. The following charging information shows when you will be charged next and for how much.
-If you see Expires on [date], your subscription will expire on that date unless you renew.

Information source (credits):
https://answers.microsoft.com/thread/3e5786bc-ca54-4993-b149-657259b93703

Best regards,
Marvina.

purchase doesn’t appear anywhere on xbox order history but was still charged, can’t find it anywhere

Wow, a hard reset helped there, and game is now ready to install! Perfect

It still doesn’t show up in my order history though, but yay anyway !

Thanks a lot!

It doesn’t show in my order history and my money is yet to be refunded and it has been over 24hrs

If there is no charge showing up on your order history then it means that you weren't charged for it. If you were charged by your bank, please contact them to dispute the charge and inform them that you are not seeing any completed charge for it.