Random black screen while watching YouTube app on TV and play All button

Hi there! This is Virginia O.

I understand that you are experiencing issues with random black screen while watching YouTube app on TV and play All button

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please power cycle your device by fully turning off your TV or streaming device, unplug it for at least a minute, and then power it back up.

And then update or reinstall the YouTube App. Make sure that your YouTube app is fully up-to-date because a bug in the current version can be the cause of the issue. If the app is up-to-date, please uninstall and reinstall it to refresh the installation.

Next is to check your internet connection because a weak connection can sometimes lead to playback interruptions. Kindly run a speed test and if there is a problem with the network, restart your router.

Thank you for your cooperation.

So are you getting a black screen while watching TV but it works while playing a game?

Only on YouTube. Randomly when watching videos. Black screen for a while, and the booting screen shows up.

"start" button on the app in the home screen, then select exit or close or whatnot. Im really dissapponted I cant watch tv while playing, I watch sports religiously, this is gonna cut my playing time in at least half. Good job devs...not

So before you reset the TV, this never happened at all? And after you reset the TV, you noticed it happening pretty much straight away?

Also, when you say "flashing black screen", do you mean that the screen goes black for a brief period when you launch a game or quit out of one, or do you mean that it can go black at random while playing a game, so you can't see what you're doing?