rambler.ru Hacker Hacked My Microsoft Account

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account being compromised.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

* Merged

Yesterday I was hacked and when I tried to recover I used my email, but the hacker removed it so Microsoft said it doesn't exist. I used the hacker's email and used the correct information in the recovery form but it says unsuccessful and cant confirm I own the account. is there anything else I can do? The hacker probably changed everything related to the recovery form so I can't do anything about it. (btw the email of the hacker ends with rambler.ru)

Rambler.ru hacked my microsoft account and deleted it im very sad

i think that i will need to buy another minecraft account

my account is hacked by a rambler.ru account and i think they changed my email, it says "That Microsoft account doesn't exist. Enter a different account or get a new one"

My Microsoft account is hacked by a k***@rambler.ru. It is our own responsibility to secure our data including the usage of Two Factor Authentication.

Also, Microsoft has their own procedures on restoring accounts to have safe structured system, so adding your own ideas about proof won't work. Mayby you can suggest it.

Can you add your current update about the situation?