Rainbow Six Siege DLC Operators

Ok. Was it installed in the U.S. or just purchased?

If your purchase history shows nothing it means the purchase hasn't gone through or was done through a different account. Based on your method of payment verify this.

Hello, was the dlc previously purchased and downloaded outside of Japan? If so was it then deleted and reinstalled in Japan?

No it was never reinstalled or deleted andI purchased in USA

Finding add-ons

For game add-ons—or DLC—the first place to check is in your games and apps (per above).

In your games list, focus on a game, press the Menu button on your controller, and then select Manage game & add-ons.

Some add-ons are accessed in the game rather than installed separately. Any installable add-ons or DLC not yet installed will appear under Ready to install.

Here’s where to check for add-ons inside the games they go with.

• On the game’s title screen, look for something similar to “My content.”
• You might need to open a message in a game to get your add-ons. Check for “My Messages” or a related area.
• Some add-ons are found only while playing the game itself. This can be true for items such as V-Bucks or clothing. In Sea of Thieves, for example, you need to start a quest, board your ship, and either visit the in-game store or open inventory chests.
• Accessing add-ons might require you to progress to the right point in a game.

I'm pretty sure the purchase history changes between regions do to using different currencies between regions and release date times as well