Rainbow Operator missing

Hello Omar,

If you purchased on Steam platform, then you will have to contact their support if you are missing content. Only Steam support can verify your purchase so please reach out to them. You may also try with Ubisoft support but you will need to submit proof of purchase.

https://www.ubisoft.com/help/rainbow-six-siege/...

Regards,

Belle

Hello everyone,

Thank you all for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
be more than happy to answer any questions or provide solutions for any issues. Thank you all again and happy gaming!

I did the same thing and bought an edition that would give the year one operators as a dlc it always worked. But since a few months ubisoft chaged there policy that dlc content is no longer shared. Even though microsoft supports family sharing now only
one purson the main account can see it. The others will just see it as this dlc is already installed and can’t use. My kids are very disappointed with this change from ubisoft to try to sell it to each seperate. Which doesn’t even work on xbox...

Apparently players can share Year Pass Operators with profiles on the same console.
if you go on the ubisoft support twitter they have addressed the issue.

https://support.ubisoft.com/en-US/faqs/53833/

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate the license for the packs. Please sign in to https://account.microsoft.com/billing/orders and check if you can see the order for the packs from there stated as "completed". Once confirmed, simply remove and re-add your account to re-sync the license.

"REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"