R-Type Final 2 causing Xbox One X to shutdown after a few minutes

Sanjay Shanbhag · Nov 9, 2021

hello all,

Have a strange issue. I got R-Type Final 2.. a week ago or so, along with the DLC packs. The first time it ran, i let me play a little while (15 minutes? maybe 20) but since then everytime, it causes the system to shutdown after 1-2 minutes in the game. approx at the same pt of the whichever stage is selected.

Ive tried MK11, Sonic Generations and recently completed Ori and the Will of the Wisps. Also, have run plex media server and youtube for many hours in a row, so i do not believe the system is overheating (it doesnt feel hot) and its in a cool basement (home about 20 celcius).

Any ideas? I did the full system restore tonight, along with deleting all games/apps, and reset up some of them.

If cant solve this, will see if i can refund it or chargeback through the bank and buy the game on steam instead.

regards,

StarFyre

:)

Francia J.

Hi Sanjay, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Is the game R-Type Final 2 stored on your Internal Storage or External Hard drive?

It can be a corrupted file with the game but since you have performed a reset already we just need to check if it's on your Internal Storage or External Hard drive.

Sanjay Shanbhag

Internal. I don't have a secondary drive attached

Regards,

Ss

Francia J.

I appreciate you letting me know, Sanjay. Since you have performed all the necessary steps and this is the only game that you're having an issue with the next option is reaching out to their support but since you've mentioned the refund, you can also request a refund by signing in to https://xbox.com/refunds.

RealtekDDL

Funny when PS4 owners complaint their services, they threaten switching to xbox lol.

Some socalled defects is don't power up/freeze/crash/shutdown can be fixed by resetting the console: 1) unplug powercord for few minutes, plug in powercord, wait few minutes and then power up with x button on the console.

2) Still no good then push in and hold the x button on console few minutes till console show powerbutton flashing and shutdown itself etc. then repeat step 1).

RealtekDDL

Did you do resetting the console?

Some socalled defects is don't power up/freeze/crash/shutdown can be fixed by resetting the console: 1) unplug powercord for few minutes, plug in powercord, wait few minutes and then power up with x button on the console.

2)

Still no good then push in and hold the x button on console few minutes

till console show powerbutton flashing and shutdown itself etc. then

repeat step 1).

Also try using the powercord and hdmi cable from the old xbox thats working, maybe was defective cables too.

R-Type Final 2 causing Xbox One X to shutdown after a few minutes