Quit signing in. Puzzles won't load. Points disappeared and reset to 1500.

Discus and support Quit signing in. Puzzles won't load. Points disappeared and reset to 1500. in XBoX Games and Apps to solve the problem; Tired of this. Overnight, puzzles disappeared and won't sign in. PLEASE FIX. This happens often. Usually resetting the app works. I cannot get into my... Discussion in 'XBoX Games and Apps' started by TimiderFungus26, Oct 28, 2017.

  1. TimiderFungus26
    TimiderFungus26 Guest

    Quit signing in. Puzzles won't load. Points disappeared and reset to 1500.


    Tired of this. Overnight, puzzles disappeared and won't sign in. PLEASE FIX. This happens often. Usually resetting the app works. I cannot get into my account which is one I never created to start with. Lots of mishaps in this app. The puzzles are wonderful,
    but too much hassle.

    :)
     
    TimiderFungus26, Oct 28, 2017
    #1
  2. TryingOrpheus47
    TryingOrpheus47 Guest
    Twice puzzles that I paid for with points have disappeared along with over 100,000 points.

    This time it took a long time to load and said pick another puzzle because it was apparently looking for an unfinished puzzle that had disappeared. When I click ok, it finally finishes loading, but the whole group of puzzles I was working on are gone. And
    I have about 100,000 less points.
     
    TryingOrpheus47, Oct 28, 2017
    #2
  3. DJ Caesar
    DJ Caesar Guest
    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    Reporting this same problem on 11/18/14. My gold has reset to 1500, and my progress on this month's challenges and the Jigsaw Jams have been wiped and won't save anything I've done today. It's kept the couple of extra sets I downloaded, but it's erased all
    of my records of completing some of the puzzles. Also, when I click to do the Daily Challenges, it sits on the load screen for 20+ seconds and the loading animation doesn't move.
     
    DJ Caesar, Oct 28, 2017
    #3
  4. DJ Caesar Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    Reporting this same problem on 11/18/14. My gold has reset to 1500, and my progress on this month's challenges and the Jigsaw Jams have been wiped and won't save anything I've done today. It's kept the couple of extra sets I downloaded, but it's erased all
    of my records of completing some of the puzzles. Also, when I click to do the Daily Challenges, it sits on the load screen for 20+ seconds and the loading animation doesn't move.
  5. Non pHiXiOn666 Win User

    Online golf, tennis and darts

    If you get on the golf there are plenty points to be won.

    I got 3500 for a win and 1500 for coming in third.

    Also short races and one life team death match rounds.

    I'm on rank 19 just now but always waiting for my character "disappear"

    Its always a nervous wait when loading it back up. Lol. :)
  6. OK Fowl Win User

    the puzzle won't load

  7. FoldupWaif898 Win User

    Microsoft Jigsaw not running right today.

    Very fed up. Microsoft Jigsaw mostly doesn't load at all, sometimes it does and wants to download a free app, which then fails to load. It won't let me sign in. This is all very frustrating.

    Plus, on the rare occasion it does load, most of the puzzle collections I have already downloaded do not show. I am not a premium user.
  8. Daft Badger Win User

    1500 points

    You can find out how to recover your email address
    here
Thema:

Quit signing in. Puzzles won't load. Points disappeared and reset to 1500.

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