Quick Menu Question (Xbox One X)

Quick question: are you trying to play this on a Xbox One or Xbox 360?

Quick. Question which xbox do you have a series or a xbox one

Thank you, sniffles x! That helped. I have a second question real quick, on the 360, I could press the Xbox button on the controller and the controller battery life would show up. I cant find it on the Xbox One. Is there a way to see the remaining battery
life before it just dies?

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Is this only happening with your Xbox One X menu? How about with games as well as streaming apps?

If this is only affecting your Home dashboard kindly perform a reset on your console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Sounds like you have stick drift on the console. If it is under warranty contact
Xbox Support for assistance else you will have to replace the controller.

The best way to reach Live Support would be here:
Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support