QUESTION: Xbox app does not work anymore on Win 10- can not play cloud games

Hi Geri,

Thank you for your response here are the attempts of myself performing your suggestions.

1. The controller is fully updated through the Xbox Accessories app, I do not know what you mean by repairing the controller to the PC.

2. The controller works through both wired and wireless and I can navigate through the menu perfectly fine but when I open a game on the Cloud gaming app it does not work, It does work on installed games, however.

3. I noticed that the controller did not work within the cloud gaming app is the first time trying to open any games within the cloud gaming app. I attempted to play through the browser Xbox website cloud gaming app and this worked perfectly fine.

4. It has never worked on the Xbox app Cloud gaming but it works perfectly on the browser Xbox cloud gaming website.

Hopefully, a fix can be found for this.

Kind regards,

So if the cloud saves exist on the Internet and are connected to my "gamertag" why can I not do this from the Xbox app or a Win 10/11 computer on a different device and save my data I use to play the thing?

Thanks for the fast reply but this did not help me with my problem. except from the xbox beta app i have no problems playing games with my wireless xbox 360 controller on my win 10 pc. i would consider buying an xbox one controller if that would solve
the problem. does the xbox beta app (game pass for win 10) support the xbox 360 controller normally?

You forgot switch pro it cam play in cloud via the xbox app or install on Windows 10 on it

And the Logitech cloud device works too

The same issue still persists.

The game DID ask (and get) Xbox Live Profile account access on first start. Visible on the MS account page. So it HAS the elevated privileges to read/write save files to the MS/Xbox user cloud data.

The game also is registered in the MS Win 10 Firewall settings. It has the privileges to pass data through the firewall.

Seems, after each time a user starts the game again, the (background?) Xbox profile login/hook and cloud save access does not happen.

Running the game with main Win 10 user profile (with Admin rights), with vanilla slow-tier Win 10 Pro Preview Build. No 3rd party AV. All other XBOX Pass PC games work/save as intended.

//reported it on Xbox Feedback Hub platform.