Question regarding the Simply Rewarding offer

Hi,

I activated this mission from the email Xbox sent me, and have made purchases amounting to nearly double the qualifying amount this month, yet on the rewards page this missions not shown as even half-way completed. I am contused as to why it does not show
that mission as completed & was hoping somebody could explain that to me.

Thanks for any time & help anybody can give with this.

:)

 

Regarding "simply rewarding"

I opted into this reward and proceeded to the Xbox.com store and purchased over $60 in eligible items. This promotion ended as of March 31st and I have yet to receive the reward credits for my purchase. Can someone please help me?

 

Regarding "simply rewarding"

Your original post was in the correct forum, but in the discussion part of the forum not the support section. I can see you've posted in the correct forum now though.

 

Hello kets40,

We see that the Credits for that offer are currently pending in your account. They may have been processed late a day or two due to a yearly maintenance that occurred on our servers. Apologies for any inconvenience caused by this delay.