Question regarding my xbox live rewards balance

SiL3NT E3G1e · Jun 3, 2018

Hello I used myvip rewards to receive 10k credits for the xbox live rewards and my balance has been sitting at 14k for quite awhile its well past the 30th and I have yet to receive my credits I also have no option to do a manual
deposit. Any clue when I can expect a deposit ?

:)

Mister Maka · Jun 3, 2018

Pre-order bonus never received?

Hey there Drunatic.

Are you referring to an Xbox Live Rewards promotion? For questions and concerns regarding the Xbox Live Rewards program, please head over to

their forums here.

iNb4 Ownage · Jun 3, 2018

Bought live did not get the deal tho???

Hey there EpIc Future! If you have a question regarding XBL Rewards, please feel free to make a post in the Xbox LIVE Rewards Questions section.

XBLRewards8 · Jun 4, 2018

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

XBLRewards8

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Mister Maka

Hey there Drunatic.

Are you referring to an Xbox Live Rewards promotion? For questions and concerns regarding the Xbox Live Rewards program, please head over to

their forums here.

Mister Quasar

Hi there, fortress60!

If you're having trouble with your Xbox Live Rewards account, we'd recommend making a post in the

Xbox Live Rewards Questions forum. That forum is managed by the Rewards team, and they'll be able to provide you with the best assistance and further information regarding any Xbox Live Rewards issues

Mister Beep

Hey there! Is this in regards to an Xbox Live Rewards offer? If so, please post this up over in the
Xbox Live Rewards Questions Forum for further assistance
from the appropriate team. Feel free to keep us posted!

Mister Beep

Hey there! Is this in regards to an Xbox Live Rewards offer? If so, please post this up over in the
Xbox Live Rewards Questions Forum for further assistance
from the appropriate team. Feel free to keep us posted!

Question regarding my xbox live rewards balance