Question on renewing XBOX one live subscription

I purchased an XBOX one live subscription which expires in December.

Instead of renewing directly through Microsoft, is it possible to purchase a one-year renewal subscription through Target? If so, can I keep the existing account?

Please let me know. Thanks.

:)

 

Microsoft Shutting Down Xbox Live Indie Games

Microsoft has announced it is no longer taking new subscriptions or membership renewals for the Xbox Live Indie Games (XBLIG) program, which will undergo a "sunsetting process" and be phased out.

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Yes. You can purchase a prepaid membership code from any retailer and add it to your existing account. Just log into your account on the console or on Xbox.com and redeem the code

 

Okay.

When do the 12 months begin? Is it from purchase date or the date I activate online?

Does it matter if I purchase a month in advance of the date my current subscription ends?

Please clarify. Thanks.

 

Hey there.

Adding a pre-paid card to an existing gold account will add the time to the end of the existing subscription. For example, if your account was paid up through January 23, 2016 and you add a 12 month card to your account, your gold will now expire on January
23, 2017. You can verify that by logging in at
http://account.xbox.com - the subscription end dates will be listed there. You can stack up to 36 months (three years) in this manner.

 

Just to add, you may also want to make sure you turn auto-renewal off. This will not cancel your subscription, but it will keep you from possibly having any extra charges down the line.

 

Where is the option to turn off auto renewal?

I am looking under "subscriptions" and "payment and billing".

However, I can't find that option?

Please help. Thanks.

 

You should be able to follow the steps here -
forums.xbox.com/.../1988103.aspx