Question about the Xbox Live Rewards program

Hello,

I explain to you my problem: I saw a short time ago this:

Make my first purchase on Xbox

Have you ever bought on the Xbox Store? It is the perfect opportunity to buy this game, this film, this TV series or this special article for your avatar you wanted! You will earn 1,250 reward credits, simply by purchasing it.

1,250 rewards.

I bought since Fifa 17 and Battlefield 1. Who are my first purchases on the store with my xbox one but I did not get the rewards points.

I do not know the history of my purchases, it is possible that at the time of my 360 I bought games online (The walk in dead and Super MeatBoy in my memories).

So my question is simple: does the program take into account the fact that I bought on 360? Knowing that I was not part of the rewards service at the time.

Thanks,

Sorry if my english is bad, i am French and I know that I am not necessarily very good in English

:)

 

Minha conta no Rewards tá diferente [My Rewards account is different]

Hey there Yaz!

I'm sorry to hear about the issue. For questions about the Xbox Live Rewards program, you'll want to head over to the

Rewards forums and post there. We don't have any information about the program to share and we wouldn't want to speculate.

Thanks for understanding.

 

Xbox Live Gold==> Xbox live Reward

Hi everyone ! I have a question about the Xbox Reward program. Does the Xbox Reward program take into account a monthly subscription to Xbox live gold ? This is important for me because I'm registered in Xbox Reward program from
2 years ago, and I have nothing ( about points of xbox live gold). Is it normal ?

Sorry for my bad English, I'm just a little poor belgian man

Thanks,

Thomas Lambier.

 

The purchase has to be your first purchase ever, not just since joining the program. So if you had made a purchase before joining you would not be eligible. However, keep in mind that in order to qualify for that offer, the purchase has to be made using
currency from your Microsoft account balance, not my credit card/Paypal. So if you've never made a purchase with your account balance, you would receive the credits once you do.