Question about return policy

Discus and support Question about return policy in XBoX on Consoles to solve the problem; I want to purchase a new Xbox, headset and remote as I believe I have lost mine during my moving into a new house as no one can find it. I wanted to... Discussion in 'XBoX on Consoles' started by ArchieCook, May 11, 2025 at 5:43 PM.

  1. ArchieCook
    ArchieCook Guest

    Question about return policy


    I want to purchase a new Xbox, headset and remote as I believe I have lost mine during my moving into a new house as no one can find it. I wanted to ask what is the return policy on this if it is found? Am I able to return the new Xbox, headset and remote or am I not able to?

    :)
     
    ArchieCook, May 11, 2025 at 5:43 PM
    #1
  2. x24hrs2livex Win User

    Gamestop replacement warranty?

    You should contact gamestop about their return policies
  3. MateusFontana Win User

    Return policy

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community. Unfortunately, if the purchase of the game is more than 14 days past, it may not be possible to request a refund, but you can try. Use the link below to try to request a refund.

    https://support.xbox.com/en-us/help/subscriptio...

    * Thank you in advance for contacting, I hope this can help you.
  4. W1LD SEVEN Win User

    Extremely Disappointed in the X-box Franchise.

    Yeah it was a new system. Return to place of purchase and exchange. Instead of moaning because you have no idea about return policy.
  5. joe.giese Win User

    Xbox 360 dvd playing issues?

    sorry vote, but most retailers only have a specific alotted time for returns. usually about 2 weeks. after the return policy expires, it must be returned to xbox for repair.
  6. MmAcKz47 Win User

    Warranty for XBOX Accessories if you don't own an XBOX

    Go to the retail store you purchased this from as you will get the best results that way. If it has only been less than 90 days, depending on the return policy they should be able to help you out.
    Unfortunately the store in question only has a 15-day return policy on electronics, otherwise I would just take it back for a refund. However I have contacted the customer care department by email about the defective product and am hopeful for a positive
    response.
Thema:

Question about return policy

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