Question about GamePass

Discus and support Question about GamePass in XBoX Sales and Promo to solve the problem; Image already added Hi guys, I used the free 14 days period and it expired. I cancel my subscription and got refund.. I think :)) I played only one... Discussion in 'XBoX Sales and Promo' started by NikolaZapryanov, Sep 28, 2018.

  1. Question about GamePass


    Image already added
    Hi guys,

    I used the free 14 days period and it expired. I cancel my subscription and got refund.. I think Question about GamePass :))

    I played only one game during the free period. I saw here in the forum, that if I cancel my GamePass i cannot play the game anymore. So.. I tried what will happen if I launch the game... and the game started. What now, will the charge me again or ? I don't
    know what to do?

    :)
     
    NikolaZapryanov, Sep 28, 2018
    #1
  2. Smwutches
    Smwutches Guest
    question about gamepass

    He can access any game you download though game pass.
     
    Smwutches, Sep 28, 2018
    #2
  3. N3 iDart
    N3 iDart Guest
    question about gamepass

    guys i have a question about the gamepass service.... if i buy a Subscription of 1 month of gamepass...my Brother can use too the games of game pass if he has the home of my console on his console using his profile?
     
    N3 iDart, Sep 28, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Question about GamePass

    If you try to start the game it will tell you that you either need to purchase the game or renew game pass. It won't automatically charge you for the game.
     
    Smwutches, Sep 28, 2018
    #4
  5. Geth
    Geth Guest
    I don't believe it will let you launch the game. The menu may come up but it most likely won't play.
     
  6. XBF Nestor S
    XBF Nestor S Guest
    Hey Nikola!

    All the information regarding the
    Game Pass Subscriptions
    is posted on our website go ahead and check it out and let us know if we can further assist in this or any other matter!
     
    XBF Nestor S, Sep 28, 2018
    #6
  7. XBF Brad A
    XBF Brad A Guest
    Hello Nikola

    If you have cancelled Game pass and you are sure you wont get charged again. Due to you still able to access game it may not be cancelled. I suggest going to your memberships see if the game pass says cancelled you can go to my games and apps then memberships,
    or you can go to Settings>account>memberships If it is cancelled andyou have access enjoy it. It may take a little for license to go away.

    Hope this helps

    thanks

    brad

    Xbox forum team
     
    XBF Brad A, Sep 28, 2018
    #7
  8. Question about GamePass


    Question about GamePass [​IMG]

    Image already added
     
    NikolaZapryanov, Sep 28, 2018
    #8

  9. Question about GamePass [​IMG]

    Image already added
     
    NikolaZapryanov, Sep 28, 2018
    #9
  10. Image already added
    First picture is from the mail this morning, second picture is the game few minutes ago.
     
    NikolaZapryanov, Sep 28, 2018
    #10
  11. XBF Nestor S
    XBF Nestor S Guest
    Try a
    powercycle
    on the console and try to re access the game to see if its delay on the cancellation. Keep us posted on this issue bud, thanks!
     
    XBF Nestor S, Sep 28, 2018
    #11
  12. Image already addedPo
    Powercycle didn't help. When I opened a games menu i saw that i'm still have a membership. I don't know what's happen..
     
    NikolaZapryanov, Oct 3, 2018
    #12
  13. XBF Chris J
    XBF Chris J Guest

    Question about GamePass

    Hello Nikola,

    If you would like to be 100% sure that your gamepass subscription has been cancelled and you will not be sure then you should
    Contact Xbox Support here. Say no thanks to the virtual assistant to request a call back or chat support.

    Hope this helps!
     
    XBF Chris J, Nov 3, 2018
    #13
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Question about GamePass