Query

Discus and support Query in XBoX Rewards & Social to solve the problem; hello I have pending points from april. 24/04/17 and 30/04/17 totalling 2600 which haven't been applied its now june, and i purchased a game for £20.00... Discussion in 'XBoX Rewards & Social' started by kindalust, Jun 7, 2017.

  1. kindalust
    kindalust Guest

    Query


    hello I have pending points from april. 24/04/17 and 30/04/17 totalling 2600 which haven't been applied its now june, and i purchased a game for £20.00 in may the points have not been applied for that either

    :)
     
    kindalust, Jun 7, 2017
    #1
  2. PSN-OrangeFeffy, Jun 7, 2017
    #2
  3. CHAiNWAXX
    CHAiNWAXX Guest
  4. Smwutches
    Smwutches Guest

    Query

    Rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for May purchases.

    Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 credits pending. Since you have over 1,000 pending, you can request a deposit on the MyRewards section of the site and they will be deposited on the
    date listed on the site when you make the request.
     
    Smwutches, Jun 7, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello oOSTEELCLAWOo,

    We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending
    Credits. There will be a button on your MyRewards page.

    Also, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Dosfacetrini Win User

    Query

    thank you for response i purchased it from microsoft directly but order status in paypal just says pending
  7. Smwutches Win User

    Query

    Rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for May purchases.

    Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 credits pending. Since you have over 1,000 pending, you can request a deposit on the MyRewards section of the site and they will be deposited on the
    date listed on the site when you make the request.
  8. cendrars-A95B4BA5-30 Win User

    query

    That's what I was hoping for, thanks for the reassurance.
  9. M3tal Daz3 Win User

    Query.

    Uruguay is not part of xbox live regions so you can't purchase from xbox store

    As stated in the support page regarding xbox live regions:

    Xbox Live is not available on Xbox 360 in these countries. Not all Xbox Live features on Xbox 360 are supported on Xbox One. Multiplayer between Xbox One and Xbox 360 is not supported. Customer Support for Xbox Live is only available in countries where
    Xbox Live is officially supported."


    https://www.xbox.com/en-US/live/countries
  10. ForzaDrift Girl Win User

    query

    Hi AhmedAli110,

    You mean a xbox live party or xbox support?
Thema:

Query

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