Quero assinar live Gold mas Não Posso (I want to sign live Gold but I can't)

WesleyAlves6 · Dec 10, 2018

Estou com um certo problema, comprei um gift card xbox, meu atual saldo é de 55R$, tendo o saldo tentei assinar a promoção de 3 meses de live gold por 29R$, mas ao assinar esta pedindo pra adicionar cartão de crédito mesmo tendo o saldo em conta, sendo
que quero assinar para fazer o teste sem adicionar quaisquer forma de pagamento... sendo que quero assinar SEM ADICIONAR FORMA DE PAGAMENTO, pois tenho o saldo exigido.

[Translation]

I have a certain problem, I bought a gift card Xbox, my current balance is 55r $, having the balance I tried to sign the promotion of 3 months of live gold for 29r $, but when signing this asking to add credit card even having the balance in account , being
that I want to sign to take the test without adding any form of payment... being that I want to sign without adding payment method, because I have the required balance.

:)

WesleyAlves6

Mas não tenho cartão de crédito da empresa que a microsoft recebe... este é meu problema então optei pelo gift card, e não tenho interesse em pegar o cartão de terceiros para fazer isso, tenho o saldo e quero comprar sem renovação automática simples.

_____________________________

[Translation -

But don't have a credit card from the company that Microsoft receives ... This is my problem so I opted for the gift card, and I have no interest in taking the third card to have the balance and want to buy without automatic renewal simple.]

WesleyAlves6

Quero associar com esta promoção, mas Não tenho certeza que vou ter dinheiro para renovar, apesar de tudo estou adquirindo a live gold para testar o produto, espero que me ajude, porquê não seria justo eu ter o saldo pra adquirir uma vez e vocês me influenciarem
a renovar automaticamente sem eu querer aguardo a resposta obrigada pela satisfação .

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[Translation-I want to associate with this promotion, but I'm not sure I will have money to renew, although I am acquiring the live gold to test the product, I hope it helps me, why it would not be fair I have the balance to acquire once and you guys influence
me to renew the Automatically without I want to await the answer thank you for the satisfaction. ]

XBF Brad A

Hello Wesley,

In order to get the promotion and have auto renewal on, you will need a payment option on the account so that the gold subscription can set it up as the payment if you have it auto renew. If once you set it up and it gets to the time the subscription is
about to renew, you can log in on the
Account website and turn off the auto renew.

Thanks,

Brad

XBF Erick C

Hey there Wesley,

Thanks for reaching out to the Forums for help. Now in regards to the promotion, Is it asking you to set up the auto-renewal on the subscription so that you can get the extra 3 months in the promotion? It is possible that this is the case so it's asking
you to have the Payment instrument on the account so that it may auto renew.

Take a look at the promotion and let us know.

I hope this helps.

ruangamer51

Quero poder testar live gold por 30 dias eu não ganhei a versão de teste

[Mod Translated - I want to be able to try live gold for 30 days I didn't get the trial]

Quero assinar live Gold mas Não Posso (I want to sign live Gold but I can't)