Quantum break Windows 10 / alan wake

Hello, I am writing to say that I have yet to receive my digital copy of Alan Wake and my windows copy of Quantum Break. I preordered/purchased Quantum Break on my Xbox One so my understanding is that I should be getting a copy of both Alan Wake and Quantum
Break windows. My gamertag is and any update on my digital copies would be greatly appreciated. I have supported Xbox since the Original Xbox and it has always been my favorite gaming platform. Please keep me posted so I can continue supporting
your great brand.

:)

 

I received one code from quantum break preorder

Hi WAKEUPMYINRDRGN,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

 

Pre-ordered Quantum Break, but still no codes.

Hi Soulidium 86,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there FatCrackerWILK!

As Bowski stated above, the appropriate teams are looking into the issue. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!