Quantum Break Pre-Order

Discus and support Quantum Break Pre-Order in XBoX Sales and Promo to solve the problem; I have not received $10 digital gift card yet. The support chat told me to leave this info here as proof. Case Number, [Mod Removed]... Discussion in 'XBoX Sales and Promo' started by DevilDawg 616, Apr 22, 2016.

  1. Quantum Break Pre-Order


    I have not received $10 digital gift card yet. The support chat told me to leave this info here as proof. Case Number,
    [Mod Removed]

    :)
     
    DevilDawg 616, Apr 22, 2016
    #1
  2. CryonicEFX
    CryonicEFX Guest
    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
     
    CryonicEFX, Apr 22, 2016
    #2
  3. Hello i pre ordered quantum break but didnt recieve codes for alan wake contacted xbox support and they asked me to contact you

    No codes for alan wake after quantum break pre order
     
    HAIRY ARMPIT5, Apr 22, 2016
    #3
  4. Ice DjKilla
    Ice DjKilla Guest

    Quantum Break Pre-Order

    Ice DjKilla, Apr 22, 2016
    #4
  5. Hey, DevilDawg 616! The $10 pre-order bonus was through the Microsoft Store. We are unable to assist with your scenario. I suggest reaching out to

    Microsoft Store Support
    for more assistance. Thanks for understanding!
     
    Misses Quinzel, Nov 3, 2018
    #5
  6. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  7. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
  8. Krisander 1998 Win User

    Alan Wake's American nightmare code

    I have also Pre-Ordered Quantum Break, but I we will not get the Alan Wake Codes before Quantum Break is released and we have bought it on 5th April.
  9. torchwood39 Win User

    Have not received Quantum Break Windows 10 Code.

    I Pre ordered and I got the Alan Wake code but no Quantum Break code .
  10. Mister Beep Win User

    Did not receive Quantum Break Windows 10 Code

    Hey Rookboom,

    Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

    If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

    Keep us posted!
Thema:

Quantum Break Pre-Order

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