Quantum Break Pre-order - Never Received Codes for Alan Wake, American Nightmare, and Quantum ...

Discus and support Quantum Break Pre-order - Never Received Codes for Alan Wake, American Nightmare, and Quantum ... in XBoX Sales and Promo to solve the problem; Hi, I purchased the Quantum Break pre-order on April 4th and still have not received any of the codes for Alan Wake, American Nightmare or Quantum... Discussion in 'XBoX Sales and Promo' started by KillerB 4000, Apr 19, 2016.

  1. KillerB 4000
    KillerB 4000 Guest

    Quantum Break Pre-order - Never Received Codes for Alan Wake, American Nightmare, and Quantum ...


    Hi,

    I purchased the Quantum Break pre-order on April 4th and still have not received any of the codes for Alan Wake, American Nightmare or Quantum Break for Windows 10. I called xbox support and was instructed to submit a request here on the support forums to
    follow up on this issue. Please advise when I can expect to receive the codes that were to come with the pre-order of Quantum Break.

    Thank you,

    Nick

    :)
     
    KillerB 4000, Apr 19, 2016
    #1
  2. incubeezer
    incubeezer Guest
    Quantum Break Preorder Codes

    I have not received any codes after 10 days and was directed here by Xbox Support.

    Promotion Details    : Quantum Break preorder was supposed to include these game codes: Alan Wake, Alan Wake's American Nightmare, and a Quantum Break Windows 10 code.

    Date of Purchase: I purchased Quantum Break from the digital store on 4/4 by selecting an advertisement for the pre-order on the Home screen

    Promo Item(s): Alan Wake, Alan Wake's American Nightmare, and a Quantum Break Windows 10 code.

    Thanks
     
    incubeezer, Apr 19, 2016
    #2
  3. xmblment
    xmblment Guest
    Still not receive Alan wake American nightmare and windows 10 Quantum Break code

    Don't receive my messages to get my Windows 10 copy of Quantum Break code and Alan wake American nightmare code. Only received the Alan wake for Xbox360.

    If possible can send me Windows 10 Quantum Break code and Alan wake American nightmare code.

    thanks for any help with this.
     
    xmblment, Apr 19, 2016
    #3
  4. bowski477
    bowski477 Guest

    Quantum Break Pre-order - Never Received Codes for Alan Wake, American Nightmare, and Quantum ...

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 19, 2016
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey KillerB 4000,

    If you haven't already, go ahead and check your Xbox Live messages on your Xbox One console or on Xbox.com. If you require further assistance, please post a new thread detailing the issue. Thanks!
     
    Mister Beep, Nov 3, 2018
    #5
  6. SolFyre Win User

    No Pre-Order Codes for Alan Wake, Alan Wake American Nightmare + Quantum Break PC Version

    I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.
  7. GangWay1 Win User

    Quantum break havent received ANY pre order codes

    I Pre-Ordered Quantum Break on April 4, 2016 and I have not yet received the codes for Alan Wake, DLC, American Nightmare, or the Windows 10 version of Quantum Break. I would like to receive these codes soon. Thank You.
  8. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  9. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  10. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
Thema:

Quantum Break Pre-order - Never Received Codes for Alan Wake, American Nightmare, and Quantum ...

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