Quantum Break PC Code Windows 10 Not delivered

Hi XBox Forum, I Pre-order Quantum Break digitally for XBox One via XBox.com on April 2nd with (Order#[Mod Removed]) but I have not received my PC Windows 10 digital bonus code as of today April 15th @ 10pm ET! =(

I do not have an XBox One console but I do have a Window 10 PC with the XBox App Installed and I check my messages every day with no luck. I also have the XBox Glass App on my iPhone and no code.

Today I chat with Zy from XBox.com customer support and he advise that he sees that my code was sent to my account but I do not have it. I double check my Windows 10 XBox App and my XBox Glass App messages on the iPhone and nothing. Zy referred me to this
forum for support and assistant.

Kindly advise. Thanks!

:)

 

Not Received Any Quantum Break Digital Pre-order Codes

◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

well I paid $60 on the 3/3/16 and I have not received any codes for Alan wake.

as for windows 10 version, "Soon After Release" is not much help.

 

Received both Alan Wake codes but PC Quantum Break doesn't work.

Hey EasyStreetZ009,

Are you redeeming your Quantum Break for Windows 10 code through the Windows Store on your Windows 10 PC? For steps to do so, check out our

Redeem Quantum Break on Windows 10 support page.

Let us know how it goes!

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there rayoman621!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)