Quantum Break PC and Alan Wake+DLC codes

I just spoke to customer support who redirected me here, I have not yet received any Quantum Break PC or Alan Wake codes after pre-ordering Quantum Break on Xbox One

Thank you!!!!

:)

 

Pre ordered Quantum break but no codes received after 10 days of game launch.

Pre-ordered Quantum Break on xbox one. Haven't received Alan wake, Alan wake american nightmare, the script and the writer dlc codes or the Quantum Break PC codes.

Game had been purchased on 4th April.

Gamer tag: .

10 days have been over since game launch.

 

I received one code from quantum break preorder

Hi WAKEUPMYINRDRGN,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

 

Welcome to the runaround area of the playground. The mods don't know anything just like customer support didn't. They will say they are looking into the problem which means no one on the MS/Xbox side has a clue why people aren't getting the codes. In the
mean time grab your ankles.

 

Thats good to know :-: at least i know other people are having this issue too.

 

Daddy the arch hit the nail on the head

 

If you are persistent enough with customer support they will issue a refund if you want one for not delivering the codes as advertised.

 

Heya everyone!

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!