Quantum Break - did not receive codes

Discus and support Quantum Break - did not receive codes in XBoX Sales and Promo to solve the problem; I pre-ordered the game on Xbox one and qualified for cross-buy. I never received my promotional code for Windows 10 af65865d-aa70-4cb0-861f-c83f258d5570 Discussion in 'XBoX Sales and Promo' started by itsqba, Aug 30, 2016.

  1. itsqba
    itsqba Guest

    Quantum Break - did not receive codes


    I pre-ordered the game on Xbox one and qualified for cross-buy. I never received my promotional code for Windows 10

    :)
     
    itsqba, Aug 30, 2016
    #1
  2. Chevasto Desse
    Chevasto Desse Guest
    Code for Quantum Break on Windows 10

    I also did not receive code for windows 10 version of Quantum Break
     
    Chevasto Desse, Aug 30, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
     
    Mister Beep, Aug 30, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Quantum Break - did not receive codes

    Hey, itsqba! I've sent you a Forums private message. You can check them
    here! Quantum Break - did not receive codes :D
     
    Mister Cizl, Aug 31, 2016
    #4
  5. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  6. NghiaPhan369 Win User

    Code for Quantum Break on Windows 10

    I'm too did not received my Quantum Break code for PC.
  7. Chevasto Desse Win User

    Code for Quantum Break on Windows 10

    I also did not receive code for windows 10 version of Quantum Break
  8. Mister Quimby Win User

    Quantum Break Free Windows 10 Code missing

    Hey there TXDragon68!

    Just to clarify did you purchase the physical disc version of Quantum Break? Also, did you purchase Quantum Break from the Microsoft Store? If so, you will not be receiving a code for the Windows 10 version of Quantum Break. For further details check out
    the
    Quantum Break FAQ     page. Thanks in advance!
  9. Mister Quimby Win User

    Codes for Digital Quantum Break purchase

    Hey there dr3wzy1

    Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
    10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

    If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!
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Quantum Break - did not receive codes

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