Quantum Break codes still missing and Alan Wake codes as well.

nvmaxx · Apr 18, 2016

How much longer do we have to wait, it is well over the time period specified and last online rep told me I would have them Friday, that turned out to be false.

Help would be appreciative in the quest of getting the codes that were promised.

:)

Absent Camel · Apr 18, 2016

Quantum Break Windows 10 code missing

I am as well still missing Quantum Break Windows 10 code as well as any Alan Wake codes.

BeigeCrescent13 · Apr 18, 2016

Quantum Break Preorder Codes

Still got no Alan Wake: American Nightmare code, as well as Alan Wake and Quantum Break Win 10 codes

bowski477 · Apr 18, 2016

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations.

Miramirajane

Hi ImmoOrrtal,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

For missing or deleted codes, the forum support team will assist you. Wait for their reply on this thread.

Rick Higgins

Just received Alan Wake Nightmare code.......still no code for quantum break <face palm>

steelers1821

Preordered on 4/4/16

Missing my codes for Alan wake game code, American Nightmare dlc code, the writer dlc code, and quantum break Windows 10 code

SolFyre

I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

Quantum Break codes still missing and Alan Wake codes as well.